Hard working, dedicated professional committed to forming trusting relationships and advocating for best interests of clients. Expertise in the aging population and Veterans. Wide variety of experience provides understanding and compassion in working with individuals in all aspects of employment.
Overview
21
21
years of professional experience
Work History
Social Worker
University Geriatricians
05.2022 - 02.2024
Center of Excellence for Alzheimer's Disease (CEAD)
Interviewed clients and families to assess situations, limitations and issues and implement services to address needs.
Explained medical care options to help families make informed healthcare decisions.
Helped clients develop new coping mechanisms, disease education and techniques to drive behavior modification
Completed detailed charts to summarize interactions with patients and document care plan.
Assessed clients for abuse and neglect to compile documentation to report to necessary agencies and implement supportive services.
Driver
FedEx Ground
08.2021 - 12.2022
Obtained customer signatures to complete and process paperwork.
Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
Delivered goods and products to customer on time and in excellent condition.
Service Coordinator
Ahepa-37 Apartments
02.2019 - 08.2021
Developed productive working relationships with local providers, churches, government agencies and charitable organizations to schedule clinics, screenings and educational events for residents.
Initiated contact with appropriate service providers to request referrals.
Maintained accurate records and full compliance with HUD government regulations, completing annual assessment with 50 residents.
Assist in applying for social service programs to address needs.
Construct monthly newsletter
Assist residents in maintaining independence arranging in-home services and transportation.
Conflict Resolution
Companion/Elderly Caretaker
Senior Home Care Solutions
12.2014 - 12.2017
Helped residents achieve highest practical physical, mental and psychosocial well-being through individualized attention.
Encouraged elderly to engage in people-centered activities and participate in community.
Assisted elderly with daily living activities.
Entrusted to handle confidential and sensitive situations in professional matter.
School Bus Driver
Baldwinsville School District
10.2014 - 12.2016
Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
Maintained New York state commercial driver's license to enable legal operation of school buses for student transport, field trips and other purposes.
Assisted passengers with disabilities and other physical issues in boarding and exiting bus to promote passenger safety.
Communicated information to parents to promote good communication and transparency.
Taught students first-aid and emergency protocols in case of emergency.
Rural Mail Carrier
United States Postal Service
10.2006 - 07.2013
Signed and received mail with signature requirements upon delivery and loading.
Sorted mail according to order of address appearance for easy access in field.
Maintained records on customers with mail forwarding and change of address requests.
Communicated customer complaints, requests and feedback to company management for swift resolution.
Owner/Operator
Doggie Days Daycare
11.2002 - 09.2006
Maintained up-to-date administrative records to monitor operational conditions.
Incorporated business, obtained licenses and permits to build and remodel property.
Provided boarding, daycare and grooming services to 20 to 40 dogs daily.
Conducted interviews, hiring, maintained schedule and supervision of employees.
Regional Director at University of Maryland Global Campus, University of Maryland University College, UMUCRegional Director at University of Maryland Global Campus, University of Maryland University College, UMUC