Jaclyn Dew
Summary
A quick learner with positive energy who can be categorized as dedicated, punctual, hardworking, and experienced in the customer service industry. Has strong interpersonal skills and the proven ability to handle multiple priorities at a time.
The few lapses within my employment history were due to chronic health complications that are now gone and have been cleared by my healthcare practpractitioner.
Overview
13
13
years of professional experience
Work History
Counter Clerk
Sal's
11.2024 - Current
- Address guest complaints and resolve issues to promote satisfaction.
- Process cash and credit card payments.
- Take phone and walk-in orders
- Assist kitchen staff in light food prep and clean up duties
Server
Aurora Vines and Vibes
07.2023 - 12.2023
- Maintained cleanliness in dining area, contributing to a pleasant atmosphere for customers.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.
Sales Assistant
Justamere Trading Post
05.2022 - 12.2023
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and answered any questions pertaining to herbs, spices, teas, crystals, and Native American artifacts.
Reservation Manager
Uhaul
03.2021 - 08.2022
- Answered phones within the traffic department to help customers within making their Uhaul reservations.
- Assisted with the training of newly hired employees.
- Would trouble shoot and attempt to solve whatever issues the customers brought to my attention.
- Ensured the customer was satisfied with customer service and had a pleasant experience.
Counter Clerk/Cook
Captains Ketch
03.2018 - 03.2021
- Took care of the customers and their needs to the best of my ability.
- Light cooking and baking.
- Dishwashing and cleanin.
- Oversaw the cash register when assisting customers with their purchases.
TRX Trainer/Front Desk Manager
Commitment Fitness
01.2012 - 11.2017
- Responsible for making and overseeing employee schedules.
- Maintained client memberships and assisted with weekly/monthly promotions as well as incentive packages for new members.
- Open and closed the gym daily, managed the register, and made weekly deposits to the bank.
- Taught group TRX classes as well as individual sessions for members.
Education
Savannah College of Art and Design
Savannah, Ga01.2005
High School Diploma -
St.Michael's High School
St.Michaels, Md01.2002
Skills
- Proficient with Microsoft programs
- Fine artist
- Expertise in holistic health and wellness
- Shamanic Energy Healer
Timeline
Counter Clerk
Sal's
11.2024 - Current
Server
Aurora Vines and Vibes
07.2023 - 12.2023
Sales Assistant
Justamere Trading Post
05.2022 - 12.2023
Reservation Manager
Uhaul
03.2021 - 08.2022
Counter Clerk/Cook
Captains Ketch
03.2018 - 03.2021
TRX Trainer/Front Desk Manager
Commitment Fitness
01.2012 - 11.2017
High School Diploma -
St.Michael's High School
Savannah College of Art and Design