Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jaclyn Diercks

San Antonio,TX

Summary

Friendly and outgoing, known for creating welcoming environments and ensuring positive guest experiences. Understands importance of excellent customer service and possesses strong communication and multitasking skills. Aims to create memorable experiences that leave lasting impression on guests.

Overview

1
1
year of professional experience

Work History

Front of House Staff Member

Smokey Mo's BBQ
02.2024 - Current
  • Established welcoming atmosphere by greeting each guest warmly.
  • Contributed to positive guest experiences by assisting with menu recommendations and knowledgeably answering questions about food preparation and ingredients.
  • Trained new staff in front-of-house procedures, customer relations, and cleaning.
  • Maintained a well-stocked, organized front-of-house workspace for optimal functionality during peak hours.
  • Assisted in building a positive workplace culture through proactive communication, teamwork, and constructive feedback among colleagues.
  • Utilized POS system to receive and process food and beverage orders.
  • Cleaned and organized kitchen, dining and service areas.
  • Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
  • Worked 8-hour shifts
  • Picked up around 20-30 phone calls a day.

Education

Sonia Sotomayor
San Antonio, TX
06-2027

Skills

  • Order taking
  • Greeting guests
  • Cleanliness
  • Memory retention

Timeline

Front of House Staff Member

Smokey Mo's BBQ
02.2024 - Current

Sonia Sotomayor
Jaclyn Diercks