Jaclyn DiSabatino
Summary
Motivated Customer Service Professional experienced in delivering exceptional service and enhancing customer satisfaction. Demonstrated strong work ethic and adaptability while effectively addressing customer concerns and managing multiple tasks. Focused on creating positive experiences and driving outcomes through exceptional interpersonal skills.
Overview
20
20
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work History
Feline Technician and Adoption Counselor
Coconino Humane Association
Flagstaff
04.2006 - Current
- Maintained animal health through regular check-ups and vaccinations.
- Assisted in the care and feeding of shelter animals daily.
- Managed the cleanliness and organization of animal enclosures.
- Supported adoption events by preparing animals for potential adopters.
- Collaborated with veterinary staff on medical treatments for sick animals.
- Educated the public about responsible pet ownership and adoption processes.
- Trained new volunteers on proper animal handling techniques and safety protocols.
- Documented animal behavior and health observations in shelter management system.
Education
Bachelor of Science - Anthropology
University of Delaware
Newark, DE 06.2000 - 06.2001
Bachelor of Arts -
Shippensburg University of Pennsylvania
Shippensburg, PA 08.1995 - 05.1999
Skills
- Animal care
- Veterinary collaboration
- Animal behavior assessment
- Adoption procedures
- Customer service
Certification
- FEMA certified for fire evacuations and other emergency situations.
Timeline
Feline Technician and Adoption Counselor
Coconino Humane Association
04.2006 - Current
Bachelor of Science - Anthropology
University of Delaware
06.2000 - 06.2001
Bachelor of Arts -
Shippensburg University of Pennsylvania
08.1995 - 05.1999