Dynamic and adaptable professional with extensive experience in various areas. Excelled in decision making, conflict resolution, and quick learning. Demonstrated exceptional communication and relationship-building skills, enhancing customer satisfaction and teamwork collaboration. Proven ability in multitasking and fostering a positive work environment.
I am certified as a Chiropractic Assistant as well as in HIPAA compliance and insurance verification. I scheduled patients and worked with their needs to find appointments that worked for them. I worked with patients on various types of therapy. I verified insurance policies and collected payment from patients. I also completed the daily deposit. I answered phone calls and helped patients with multiple needs. I helped to keep the building clean and organized. I built relationships with patients to make them feel welcome and comfortable in our office.
I worked in sales and customer greeting. I efficiently solved customer issues and answered questions. I also answered phone calls and emails for the company. I worked on cleaning vehicle interior and exteriors as well. I helped customers navigate wash plans and pick ones best fit their needs. I supervised employees and oversaw their positions/scheduling. I also worked with receipt recall and deposits. I helped to keep the building clean and organized.
Chiropractic Assistant -KMC University
Insurance Verification- KMC University
HIPAA Compliance- KMC University