Jaclyn Edwards
Los Angeles,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
18
18
years of professional experience
Work History
Security Officer
Securitas Security Services USA
08.2021 - Current
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Reduced incident response times by implementing efficient emergency procedures and collaborating with local law enforcement agencies.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
Caregiver/Receptionist Assistant
Brookdale Assisted Living
09.2018 - 07.2021
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
- Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
- Prioritized patient dignity, privacy, and autonomy during all aspects of care provision.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
Dining Room Manager
Sunrise Senior Living
06.2015 - 09.2018
- Enhanced customer satisfaction by ensuring timely and efficient service in the dining room.
- Improved overall efficiency by implementing strategic seating plans to maximize table turnover rates.
- Ensured a clean and safe dining environment by enforcing strict adherence to health and safety regulations.
- Trained new hires on restaurant policies, procedures, and best practices, fostering a culture of excellence within the team.
- Developed strong relationships with guests, resulting in a high rate of repeat clientele.
- Resolved guest complaints promptly and professionally, turning potentially negative experiences into positive ones.
- Fostered a culture of teamwork among staff members by regularly hosting meetings to discuss goals, challenges, and successes within the department.
- Greeted guests, sat at tables and brought orders to assist front of house staff.
- Maximized quality assurance by completing frequent line checks.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
Food Service Worker
LAUSD School District
09.2005 - 04.2015
- Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Assisted in inventory management, ordering supplies, and minimizing food spoilage.
- Enhanced customer satisfaction by maintaining a clean and organized dining area.
- Streamlined food preparation processes for increased efficiency and reduced waste.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
Education
GED -
Crenshaw Senior High
Skills
- Emergency Response
- CCTV Monitoring
- Staff Management
- Emergency Management
- General Security
- Incident reporting
- Conflict resolution
- Detail-oriented
Timeline
Security Officer
Securitas Security Services USA
08.2021 - Current
Caregiver/Receptionist Assistant
Brookdale Assisted Living
09.2018 - 07.2021
Dining Room Manager
Sunrise Senior Living
06.2015 - 09.2018
Food Service Worker
LAUSD School District
09.2005 - 04.2015
GED -
Crenshaw Senior High
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