Jaclyn Falzarano

• Designed engaging lesson plans tailored to diverse student learning styles, enhancing student participation and understanding.
• Led discussions on historical events and civic responsibility, fostering student awareness and engagement in community issues.
• Utilized multimedia resources to enhance classroom instruction.
• Guided students in developing critical thinking skills by encouraging inquiry and connections between concepts in social studies curriculum.

• Foster strong communication and relationships with students and families
• Utilize data and student performance metrics to guide instruction

• Implemented classroom management strategies to maintain a positive learning environment.

Operations Management

• Developed and maintained comprehensive operations manuals for franchise company and academy centers.
• Created operational policies and procedures for education, health, safety, and center operations.
• Conducted monthly KPI analyses and enrollment reviews across franchise locations.
• Analyzed monthly profit and loss reports to enhance operational performance and drive growth.
• Supported franchise center success through effective operational oversight and strategic planning.

Admissions, Recruitment and Market Expansion

• Performed competitive market analysis for expansion into Texas, North Carolina, Maryland, Florida, Ohio, Michigan, and Connecticut.
• Participated in site approval meetings and prototype development for new locations
• Assisted with enrollment analysis and growth initiatives across franchise centers

Crisis Management & Franchise Training

• Developed crisis management manuals for franchise company and academy centers across multiple states.
• Led crisis management initiatives, enhancing response strategies during emergencies.
• Onboarded and trained new employees and franchise owners through customized operational training programs.

Led quality assurance audits and secret shop evaluations, ensuring compliance and operational excellence across centers.

• Monitored compliance with quality standards to maintain operational excellence and safety.
• Conducted quarterly audits and monthly KPI reviews to monitor center performance.
• Oversaw adherence to licensing regulations and state requirements across multiple locations.

Government Relations & Advocacy

• Served as vice president for government relations and board member for ECEA.
• Collaborated with advocacy organizations, including ECEC, PAACA, NCCLA, TN VACCA, and National ECEC, to influence policy and regulatory standards.
• Attended monthly board meetings and weekly safety council calls focused on licensing and compliance.
• Delivered testimonies at political fundraising and advocacy events to support organizational objectives.