Jaclyn Filiault
Woodstock,VT
Summary
Adept at multitasking and customer service, I enhanced guest satisfaction and team productivity at Danforth Pewter. Skilled in greeting guests and managing high-pressure situations, my background includes streamlining operations and fostering team collaboration, significantly contributing to a positive and efficient work environment.
Overview
3
3
years of professional experience
Work History
Waitress
Dr. Coburns Tonic
08.2023 - Current
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Sales Associate
Vermont Flannel
06.2023 - 11.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Cashier
Macs Market
03.2022 - 10.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Manger
Danforth Pewter
07.2021 - 12.2022
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Education
Kimball Union Academy
Meriden, NH05.2004
Skills
- Customer Service
- Strong multitasking
- Greeting guests
- Team Collaboration
Timeline
Waitress
Dr. Coburns Tonic
08.2023 - Current
Sales Associate
Vermont Flannel
06.2023 - 11.2023
Cashier
Macs Market
03.2022 - 10.2023
Manger
Danforth Pewter
07.2021 - 12.2022
Kimball Union Academy