Jaclyn Flippo
Hixson,TN
Summary
Driven professional with a versatile background combining expertise in accounting practices and customer service excellence, notably at Dr. Richard J. Prichard II, D.D.S. Excelled in financial reporting, bank reconciliations, and streamlining accounting processes, alongside enhancing patient experiences and achieving sales targets. Demonstrates strong analytical skills and a commitment to improving operational efficiency and client satisfaction.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Accounting Specialist/Registered Dental Assistant
Dr. Richard J. Prichard II, D.D.S.
2001.06 - Current
- Input financial data and produced reports using [Software].
- Supported month-end closing process by preparing journal entries, account reconciliations, and variance analysis reports.
- Assisted auditors during annual audits, providing necessary documentation and addressing inquiries promptly.
- Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
- Established effective communication channels with vendors and customers to resolve outstanding issues timely manner.
- Streamlined accounting processes for efficiency, implementing automation tools and software solutions.
- Managed cash flow effectively by monitoring daily transactions reconciling bank accounts regularly.
- Continuously updated job knowledge through participation in educational opportunities attending professional conferences reading relevant publications.
- Prepared working papers, reports and supporting documentation for audit findings.
- Tracked funds, prepared deposits and reconciled accounts.
- Used accounting software to issue tax returns and prepare consolidated reports.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Updated patient records regularly after each appointment or procedure to ensure accurate documentation.
- Managed front desk duties, including greeting patients, handling phone calls, and maintaining communication between staff members.
- Educated patients on dental hygiene, pre-surgical instructions and post-surgical care.
- Explained treatment procedures and instructed patients on home care guidelines.
- Maintained a positive attitude under pressure while multitasking in a fast-paced clinical setting, leading to a more pleasant experience for both staff and patients alike.
- Prepared comprehensive radiological images, allowing supervisory dental staff to spot cavities, tooth decay, and areas needing treatment.
- Supported dentists during the administration of local anesthesia, ensuring patient comfort throughout the process.
- Prepared rooms for patient treatment by cleaning and sterilizing tools and equipment and setting up x-ray machines.
- Helped dentists restore teeth by applying permanent and temporary fillings and crowns.
- Verified patient insurance eligibility and benefits.
Home Appliance Sales Associate
Sears Roebuck
1995.04 - 2003.01
- Increased brand awareness among potential buyers by conducting informative and engaging product demonstrations at local events.
- Achieved sales targets consistently by building rapport with customers and understanding their needs.
- Developed long-lasting relationships with clients by offering exceptional after-sales support and follow-up services.
- Participated in ongoing product training sessions to maintain expertise in home appliances, offering accurate information to customers.
- Boosted average transaction value by suggesting complementary accessories or add-ons based on individual buyer needs.
- Drove team revenue totals by bringing in top sales numbers.
- Explained benefits and features of warranty programs, resulting in consistent add-on sales
Education
High School Diploma -
Hixson High School
Hixson, TNBachelor of Science - Accounting
The University of Tennessee - Chattanooga
Chattanooga, TNSkills
- Invoice Processing
- Accounts Receivable
- General Ledger Management
- Financial Statements
- Bank Reconciliation
- Accounts Payable
- Payroll Processing
- Payroll Administration
- Accounting Software
- Healthcare Accounting
Certification
- RDA - Registered Dental Assistant
- Pedatric Dentistry, Richard J Prichard II DDS - 2001-Current
Timeline
Accounting Specialist/Registered Dental Assistant
Dr. Richard J. Prichard II, D.D.S.
2001.06 - Current
Home Appliance Sales Associate
Sears Roebuck
1995.04 - 2003.01
High School Diploma -
Hixson High School
Bachelor of Science - Accounting
The University of Tennessee - Chattanooga
- RDA - Registered Dental Assistant
- Pedatric Dentistry, Richard J Prichard II DDS - 2001-Current
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