Jaclyn Gomez
Hialeah
Summary
Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.
Overview
7
7
years of professional experience
Work History
Assistant Store Manager
Curaleaf
10.2024 - Current
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Lead Sales Associate
Curaleaf
10.2023 - Current
- Handled cash register operations and customer transactions to process payments.
- Resolved customer issues promptly, ensuring satisfaction and loyalty.
- Processed and stocked merchandise in accordance with store standards.
- Contributed towards improving overall store ambience by maintaining a clean and organized work environment.
- Performed inventory control procedures to manage stock.
- Trained, coached, and mentored new sales associates for maximum performance.
- Assisted customers in making informed purchasing decisions by providing expert advice on product features and benefits.
- Delivered excellent customer service for repeat business and referrals.
- Developed and maintained knowledge of current sales and promotions.
- Led team meetings to share best practices, set targets, and motivate staff members towards achieving goals.
Assistant Store Manager
VidaCann
02.2021 - 01.2023
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Cashier/ Star baker
The Cheesecake Factory
09.2017 - 02.2020
- Money handling and accountability
- Customer service in person as well as through phone
- Stocking and organizing my station
- Keep inventory stocked and ordering as well
- Knowledge of opening and closing procedures
- Over seeing several employees making sure all procedures are done the right way
Education
Licensed Cosmetologist - Cosmetology
Paul Mitchell The School
05-2020
High School Diploma -
Hialeah High
03-2008
Skills
- Problem-solving
- Customer service
- Customer experience
- Customer service and engagement
- Retail operations
- Inventory control
- Store organization
- Time management
- Store opening and closing
- Attention to detail
Timeline
Assistant Store Manager
Curaleaf
10.2024 - Current
Lead Sales Associate
Curaleaf
10.2023 - Current
Assistant Store Manager
VidaCann
02.2021 - 01.2023
Cashier/ Star baker
The Cheesecake Factory
09.2017 - 02.2020
Licensed Cosmetologist - Cosmetology
Paul Mitchell The School
High School Diploma -
Hialeah High
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