Jaclyn Guerrero
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
18
18
years of professional experience
Work History
Partner/Administrative Assistant
La Mia Cucina
06.2018 - 02.2023
- Liaised between clients and vendors and maintained effective lines of communication.
- Prepared payroll for employees.
- Handles daily cash records, bank deposits and bookkeeping.
- Kept a great relationship with customers and vendors.
Internal Audit Operations Supervisor
Loews Corporation
02.2016 - 05.2017
- Continued to perform comprehensive Executive Assistant responsibilities.
- Assisted with Information Technology General Control Testing (new hire and termination employees) using data analytics (ACL GRC).
- Audited all expense reports after management approval.
- Created PowerPoint presentations for quarterly reports presented to the Audit Committee and Board Members.
- Organized team building events.
- Undertook additional duties and responsibilities when needed.
Executive Assistant
Loews Corporation
03.2008 - 02.2016
- Provided executive-level administrative support to the Vice President, Directors, Managers and 18 staff members.
- Facilitated smooth operations within the executive office by overseeing daily tasks and assignments.
- Managed executive's calendar, making appointments, scheduling meetings, prioritizing the most sensitive matters and responding to emails.
- Answering phone calls in a polite and professional manner.
- Updated and maintained confidential databases and records.
- Conducted research and analyzed data to provide detailed reports on various business topics.
- Booked airfare, hotel, and ground transportation to coordinate office travel for the entire department.
- Managed executive calendars, scheduling meetings and appointments and coordinating accordingly.
- Promoted team productivity by keeping supplies organized and well-stocked.
- Handled confidential and sensitive information with discretion and tact.
- Coordinated events and worked on ad hoc projects.
- Organized and coordinated conferences and monthly meetings.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Learned and adapted quickly to new technology and software applications.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Screened calls and emails and responded accordingly to support executive correspondence.
Administrative Assistant
Direct Management
06.2005 - 02.2008
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Addressed tenant's complaints/repairs in a timely manner.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Organized office events such as holiday parties or team-building activities.
- Maintained databases to track and record tenant and vendor data.
Education
Bachelor of Science - Criminal Justice
John Jay College
New York, NY02.2008
Skills
- Multitasking and Time Management
- Administrative Support
- Travel Arrangement Coordination
- Expense Reporting
- Project Management
- Organization Skills
- Microsoft Office Suite
Timeline
Partner/Administrative Assistant
La Mia Cucina
06.2018 - 02.2023
Internal Audit Operations Supervisor
Loews Corporation
02.2016 - 05.2017
Executive Assistant
Loews Corporation
03.2008 - 02.2016
Administrative Assistant
Direct Management
06.2005 - 02.2008
Bachelor of Science - Criminal Justice
John Jay College
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