Summary
Work History
Education
Skills
Timeline
Generic

Jaclyn Harness

Downers Grove,IL

Summary

I am a dynamic business professional and have met and exceeded KPI, customer service and sales goals in all of my positions. I have a strong skill set which includes marketing, sales, customer service and more. I have been an integral part of many teams and have led my staff to success. My past experience aligns with my future business oriented goals. Community involvement and staff engagement are also strong assets I possess.

Work History

Teacher

St. Mary of Gostyn
  • Developed engaging lesson plans to enhance student understanding of core subjects, classroom management, fostering a positive learning environment.
  • Collaborated with colleagues to create interdisciplinary projects that promote critical thinking and utilized technology.
  • Communicated regularly with parents regarding student performance and classroom activities.

Sales Manager

Preschool Marketing Group
  • Developed and implemented sales strategies to increase market share in preschool sector.
  • Analyzed customer feedback to refine product offerings and enhance client satisfaction.
  • Collaborated with marketing team to create targeted campaigns for prospective clients.
  • Follow up and customer engagement.

Program Director

Spring Education
  • Monitored program effectiveness, coordinated community outreach efforts to increase program visibility and foster partnerships with local organizations.
  • Managed budget allocations, accounting.
  • Facilitated professional development workshops for staff.
  • Human Resources, Marketing functions.
  • Scheduled and supervised staff meetings.
  • Recruited and trained staff and volunteers to upgrade collective team skills.

Personal Banker

PNC Bank
  • Assisted clients with account openings, ensuring compliance with banking regulations.
  • Processed loan applications and provided guidance on financial matters.
  • Collaborated with team members to achieve monthly sales targets effectively.
  • Exceeded individual performance metrics.
  • Cross-sold bank products and services to meet customer needs.

Education

Business

Elmhurst University

College of DuPage
Glen Ellyn, IL

Skills

  • Budget monitoring
  • Customer service
  • Problem-solving
  • Time management
  • Critical thinking
  • Computer skills
  • Team collaboration
  • Customer and client relations
  • Professional communication

Timeline

Teacher

St. Mary of Gostyn

Sales Manager

Preschool Marketing Group

Program Director

Spring Education

Personal Banker

PNC Bank

Business

Elmhurst University

College of DuPage

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Jaclyn Harness