Jaclyn Hensley
Fergus Falls,MN
Summary
Dynamic Front End Manager with a proven track record at Menards. Excelling in leadership and team building. Expert in operations management and problem resolution, fostering a high-performing team. Adept at training and coaching staff, enhancing guest service, and driving operational efficiency. Committed to delivering exceptional results in fast-paced environments.
Overview
10
10
years of professional experience
Work History
General Manager
Knotty Pine Restaurant
06.2023 - 11.2025
Hiring, Training, Guest Service, Human Resource, Bartender, Server, Coaching
Front Office Manager
Menards
06.2015 - 08.2022
Customer Service
Cashier Hiring, Training, Coaching, Scheduling
Money Handling
Key Holder, GM on duty
Loss Prevention, Security, Gate Attendant Training
Receiving Past Due Reports
Special Order Aging Reports
Accounts Payable
Government Charge Accounts
Bad Check Collection
Accident and Injury Reporting
Facilities
Delivery Setup
Merchandising Knowledge
Credit Card Handling
Rental Center Maintenance
Team Member Counseling
Returns Desk and Guest Complaints
Computer Equipment Installation and Tech Issues
Education
High School Diploma -
Skills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Efficient multi-tasker
- Effective leader
- Time management
Timeline
General Manager
Knotty Pine Restaurant
06.2023 - 11.2025
Front Office Manager
Menards
06.2015 - 08.2022