Jaclyn Johnson
Minneapolis,MN
Summary
Driven to learn a new profession that utilizes skills in serving others. With 6+ years experience in the real estate industry and 16+ years experience in the restaurant/service industry, helping others has become an incredible strength as well as problem solving and maintaining a positive attitude which are two of the most important aspects of customer service, client care, and human resources.
Overview
13
13
years of professional experience
Work History
Transaction Coordinator/Administrative Assistant
America's Realty Group Minnesota
01.2017 - Current
- Assist all agents within Brokerage on their transactions from contract to closing.
- Utilize programs including but not limited to Google "G-Suite" (Google Docs, Sheets, Forms, etc..), Microsoft Office 365 (Word, Excel, Powerpoint etc..)
- Working closely with clients to ensure a smooth transaction, coordinating closing dates, inspections, appraisals, and any/all other issues that may arise during process.
- Maintaining clear, concise lines of communication with Loan Officer, Realtor, and Closer in order to provide incredible service to our clients.
- Performing business duties such as: auditing closed transactions, utilizing CRM and keeping it up to date, general marketing (social media, monthly mailers, emails, recruiting, etc..), scheduling and hosting monthly Brokerage meetings, managing agent State and Federal compliance rules and regulations
- Treating each client with care, honesty and integrity while advocating for them in every situation that may arise.
Server
D'Amico Holding Company - The Brooklyn
08.2016 - Current
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Follow health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Help customers with dietary restrictions, allergies and intolerances, obtain safe food and beverage by working closely with kitchen/bar staff on alternatives.
- On-boarding/training new servers on menus, computer system, expediting food in timely manner, team work strategies, policies and procedures.
Education
International Business
St. Cloud State University
St. Cloud, MNHigh School Diploma -
Virginia Secondary
Virginia, MN05.2007
Skills
- Detail oriented - precise organizational skills
- Strong work ethic, available 24/7 in time sensitive situations, dependable
- Ability to multi-task and prioritize day to day managerial/administrative duties
- Proficient in Microsoft Office 365 & Google G-Suite including all applications (Google Docs, Sheets, Forms, Microsoft Word, Excel, Powerpoint, etc) as well as Northstar Multiple Listing Service (MLS) and all applications within the system
- Strong client care ethic Striving to serve above and beyond for both clients and coworkers
Timeline
Transaction Coordinator/Administrative Assistant
America's Realty Group Minnesota
01.2017 - Current
Server
D'Amico Holding Company - The Brooklyn
08.2016 - Current
International Business
St. Cloud State University
High School Diploma -
Virginia Secondary
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