Jaclyn King
Arvada,CO
Summary
Jaclyn King has 16 years in learning and development, with proven expertise for creating L&D strategies focused on the life cycle of L&D, achieving business goals and performance outcomes. Ms. King has managed large and small teams, from L&D managers, instructional designers, and trainers. By directing the strategy and overseeing the execution of L&D programs, Ms. King has continuously demonstrated outcomes exceeding business goals and L&D program KPIs. Ms. King has developed, executed, and evaluated in-person, hybrid, and virtual learning opportunities rooted in adult learning theories including leveraging AI and adaptive learning best practices.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Senior Manager, Talent Enablement
Innovaccer
12.2023 - Current
- Direct enablement department, created L&D strategy with immediate impact on company OKRs
- Create a competency based learning framework based upon business and performance needs for 9 departments and 1,000+ international employees, achieving 100% of business and performance goals
- Lead the design and development of three learning strategy which included formal, social and on-the job learning
- Led the design and development of three upskilling curriculums across tech and non-tech departments
- Manage a team of 9 L&D staff from junior specialists through senior managers
- Incorporate AI solutions into L&D, reducing our time to implement learning solutions by 50%
Senior Manager, Learning and Development
Aledade INC.
10.2021 - 12.2023
- Created and directed the end to end L&D strategies for 300+ staff, achieved 100% OKRs goals over 3 years with an overall 98% improved learner performance
- Led the development of a competency based learning model, translating competencies to refine existing and create new L&D programs, including 1 new hire training and 17 continuous development programs
- Designed and facilitated a portfolio of change management solutions for 300+ staff, served as SME
- Managed department resources, prioritized staffing and implemented AL/AI learning strategies to achieve 100% OKRs despite resource limitations
- Exceeded L&D performance outcomes; 100% business OKRs met, 98% increase in learner performance, 100% increase in learner knowledge and 4.9/5 satisfaction with learning solutions
- Directed the strategy to utilize adaptive learning solutions, introduced AI and digital learning solutions
- Lead a diverse team of L&D professionals from instructional designers, trainers and specialists
Consultant – Evaluation and Program Improvement Capacity Building
National Network of Public Health Institutes
03.2019 - 07.2023
- Nationally sought-after training professional: developed training programs and lead trainer for 500+ public health professionals
- Aligned training with existing in-the field, state based and nationally available programs with 100% of programs achieving program goals
- Led evaluation efforts of educational programs for the Sexual Transmitted Disease departments for 5 states.
- Tailored the development, execution, and evaluation of training programs for 5 unique stakeholders with 5 star satisfaction
Senior L&D Consultant
The Lewin Group
09.2019 - 10.2021
- Leader in process and continuous improvement methodologies with proven experience integrating the latest adult learning strategies into L&D programs
- Facilitated 12 ILTs & 48 vILTs across the Enterprise
- Directed national L&D strategy for multi-billion dollar project and managed 18 subcontractors to execute strategy and deliverables
- Built, managed, and collaborated with 40+ key stakeholders to analyze learning, training, and educational programming. As a result of stakeholder engagement, designed 5 new and improved 12 existing L&D solutions
- Monitored and reported learning and diffusion programs to executives and clients
- Key thought leader, revamped L&D delivery methods and measurement methods throughout the COVID-19 pandemic
Learning & Development Facilitator & Senior Practice Facilitator
HealthTeamWorks (HTW)
04.2014 - 09.2019
- Planned, implemented, and evaluated 8 Colorado based in-person synchronous and 23 national asynchronous learning programs.
- Integrated adult learning techniques across 8 in-person and virtual learning programs.
- Evaluated all learning programs, implemented evidence-based evaluation methods across training programs.
- Key client liaison for 10+ programs, analyzed stakeholder learning needs and developed new or revised existing training programs to meet stakeholder needs.
- Conducted national market analysis, researching training, and learning needs for many audiences.
- Developed and implemented learning follow-up tools ranging from day-of resources through 6-month post-training tools.
Positive Youth Development Coach & Training Contractor
Colorado Department of Public Health and Environment
06.2012 - 04.2014
- Managed 20+ in person training sessions, serving as the lead designer and facilitator of the sessions.
- Developed, executed, and measured 3 training programs for internal staff of 12,000+.
- Presented program evaluation findings and publications for 3 national conferences.
- Contractor as a trainer for the 2019 Colorado Baby Friendly Hospital Symposium, reaching 40+ health professionals
Education
Masters of Social Work, Leadership & Community -
University of Denver
01.2012
Bachelor of Arts - Sociology And Anthropology
Gustavus Adolphus College
St. Peter, MN05.2007
Skills
- Strategy Development and Execution
- Program & Curriculum Management
- Designated Trainer & Instructional Designer
- Consulting & International Work
- AI & Digital Learning Solutions
- LMS
- Adaptive Learning
- Training Evaluation & Measurement
Certification
- Associate Professional in Talent Development (January 2018-Present)
- Designated Master Trainer (2017)
- Certificate in Professional Coaching (2017)
- Certified Design Learning (2015)
- Certified Change Style Indicator Facilitator (2016)
Timeline
Senior Manager, Talent Enablement
Innovaccer
12.2023 - Current
Senior Manager, Learning and Development
Aledade INC.
10.2021 - 12.2023
Senior L&D Consultant
The Lewin Group
09.2019 - 10.2021
Consultant – Evaluation and Program Improvement Capacity Building
National Network of Public Health Institutes
03.2019 - 07.2023
Learning & Development Facilitator & Senior Practice Facilitator
HealthTeamWorks (HTW)
04.2014 - 09.2019
Positive Youth Development Coach & Training Contractor
Colorado Department of Public Health and Environment
06.2012 - 04.2014
Masters of Social Work, Leadership & Community -
University of Denver
Bachelor of Arts - Sociology And Anthropology
Gustavus Adolphus College