Jaclyn King
Plymouth,NH
Summary
Proactive Waterfront Director and Ski Instructor with extensive experience in facility management, team leadership, and customer service. Proven track record in improving operational efficiency, enhancing safety awareness, and fostering a positive work environment. Strong skills in communication, problem-solving, and event planning.
Overview
1
1
year of professional experience
Work History
Waterfront Director
Circle Program
05.2024 - 07.2024
- Conducted regular inspections of facilities and equipment, identifying areas for improvement or repair.
- Managed daily operations effectively, ensuring timely completion of tasks and smooth functioning of the waterfront area.
- Streamlined communication between departments, fostering a positive work environment and efficient collaboration on projects.
- Evaluated employee performance regularly; provided constructive feedback designed to enhance professional development over time.
- Promoted a culture of teamwork amongst staff members by organizing team-building activities designed to foster camaraderie and cooperation among employees.
- Supervised a diverse team of employees, providing support and guidance to ensure optimal productivity.
Ski Instructor
Ragged Mountain Ski Area
12.2023 - 04.2024
- Promoted a positive learning environment with clear communication, patience, and encouragement throughout each lesson.
- Enhanced safety awareness among students through comprehensive instruction on equipment use and slope navigation.
- Educated students on proper skiing etiquette to foster a respectful atmosphere among all slope users.
- Provided exceptional customer service both on the mountain and during pre-lesson consultations or follow-up conversations.
- Developed strong relationships with clients, resulting in repeat bookings and recommendations to friends or family members.
- Managed group dynamics effectively through conflict resolution strategies that maintained harmony among diverse participants.
- Improved ski technique for students by tailoring personalized lesson plans and incorporating progress feedback.
- Cooperated fully with manager to identify areas of concern and ascertain reliable methods for remediation.
Chairlift Attendant
Ragged Mountain Ski Area
12.2023 - 04.2024
- Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
- Collaborated with team members to improve overall service quality and guest experience.
- Maintained a clean and safe environment for guests through regular inspection and cleaning tasks.
- Provided excellent customer service to guests by promptly responding to inquiries and requests.
- Resolved customer complaints in a timely manner, demonstrating professionalism and empathy.
- Performed routine maintenance tasks on equipment, identifying potential issues before they escalated into larger problems.
- Utilized strong interpersonal skills to establish rapport with guests.
Education
Bachelor of Arts - Art Education
Plymouth State University
Plymouth NH05.2025
Skills
- Strong Communication Skills
- Event planning experience
- Customer Service-Oriented
- Organizational abilities
- Adaptive Leadership Style
- Problem-Solving
- Time Management
- Attention to Detail
- Multitasking
- Reliability
- Excellent Communication
- Organizational Skills
- Team Collaboration
Timeline
Waterfront Director
Circle Program
05.2024 - 07.2024
Ski Instructor
Ragged Mountain Ski Area
12.2023 - 04.2024
Chairlift Attendant
Ragged Mountain Ski Area
12.2023 - 04.2024
Bachelor of Arts - Art Education
Plymouth State University