Hi, I’m
Jaclyn Kozlowski
Suffolk,VA
Summary
Versatile and dynamic professional with a proven track record at the US Navy, Hot Bamboo, and Sephora. Excelled in roles requiring analytical problem-solving and exceptional customer service. Achieved significant team growth and operational improvements through effective training and mentoring. Demonstrates strong communication and a hard-working attitude, driving success in diverse environments.
Overview
8
years of professional experience
Work History
US Navy
Cryptologic Technician (Collection)
01.2021 - 01.2025
Job overview
- Performed complex signals analysis tasks, enabling timely identification of key intelligence targets.
- Developed comprehensive training programs to increase team proficiency in cryptologic techniques.
- Mentored junior personnel, fostering a collaborative environment focused on continuous learning and professional growth.
- Participated in joint military exercises, providing valuable cryptologic support during simulated real-world scenarios.
Hot Bamboo
Manager
01.2019 - 12.2020
Job overview
- Accomplished multiple tasks within established timeframes.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Improved marketing to attract new customers and promote business.
Sephora
Prestige Beauty Advisor
10.2016 - 04.2019
Job overview
- Taught customers how to apply makeup and recommended optimal products.
- Maintained a clean, organized, and visually appealing store environment to promote positive customer experiences.
- Stayed current on industry trends, new products, and emerging technologies for continuous professional development.
- Developed strong relationships with vendors for exclusive product access, improving overall merchandise selection for customers.
Education
Maricopa Community Colleges, Estrella Mountain Community CollegeAvondale, AZ
Associate of Arts
12-2019
University Overview
- Magna Cum Laude graduate
West-MecSurprise, AZ
from Cosmetology
05-2017
University Overview
- 1600 hours of training
Grand Canyon UniversityPhoenix, AZ
Bachelor of Science from Elementary Education
04-2027
Skills
- Strong communication skills
- Hard-working attitude
- Exceptional customer service
- Team player
- Training and mentoring
- Analytical problem solving
- Time management
- Operational risk management
Timeline
Cryptologic Technician (Collection)
US Navy
01.2021 - 01.2025
Manager
Hot Bamboo
01.2019 - 12.2020
Prestige Beauty Advisor
Sephora
10.2016 - 04.2019
Maricopa Community Colleges, Estrella Mountain Community College
Associate of Arts
West-Mec
from Cosmetology
Grand Canyon University
Bachelor of Science from Elementary Education
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