Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
4
4
years of professional experience
Work History
Barista
Starbucks, Barista
12.2020 - Current
Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Controlled line and crowd with quick, efficient service.
Maintained regular and consistent attendance and punctuality.
Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
Recommended products based on solid understanding of individual customer needs and preferences.
Monitored supply levels at counter and maintained customer areas to meet typical demands.
Elevated customer loyalty by using strong communication abilities to resolve customer problems.
Helped management keep adequate supply on hand by notifying of shortages.
Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
Interact with 100+ customers daily
Cashier
Murphy's Fresh Marketplace
11.2019 - 12.2020
Greeted customers entering store and responded promptly to customer needs.
Built relationships with customers to encourage repeat business.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Worked flexible schedule and extra shifts to meet business needs.
Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Assisted customers with returns, refunds and resolving transaction issues.
Answered questions about store policies and addressed customer concerns.
Operated cash register to record transactions accurately and efficiently.