Summary
Overview
Work History
Education
Skills
Timeline
OperationsManager
Jaclyn Lewis

Jaclyn Lewis

Oklahoma City,OK

Summary

Professional with experience delivering superior level of customer service to guests.

Delivers dynamic service and fosters positive relationships with guests and coworkers.

Dependable professional offering experience in managing inventory, teams and projects. Natural people person successful at building connections with staff, customers, and fellow managers to enable remarkable gains.

Personable and dedicated customer service representative with extensive experience in industry. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

8
8
years of professional experience
3
3
years of post-secondary education

Work History

Front End Manager

Walmart
The Village , OK
03.2023 - Current

Ensured team received thorough training.

Providing customer assistance.

Offering constructive feedback to team members and leadership.

Delivery Driver

Door dash
Oklahoma City, Oklahoma
05.2019 - Current
  • Adhered to all applicable traffic laws while driving delivery vehicle.
  • Stayed up-to-date on changing local roads and construction areas that may affect routes.
  • Drove safely in all weather conditions including rain, snow, sleet, ice.
  • Transported and safely delivered items to prevent damage or loss.
  • Verified deliveries against shipping instructions prior to delivering to customers.
  • Utilized GPS and maps for efficient route planning.

Associate

Walmart
Edmond, Oklahoma
08.2018 - Current
  • Helped customers locate items within the store using the inventory system.
  • Operated equipment such as scanners and scales correctly during checkout process.
  • Placed orders for additional stock when necessary to ensure adequate supply of merchandise.
  • Encouraged customers to sign up for loyalty programs or store credit cards.
  • Provided customer service support for inquiries, complaints, and returns.
  • Trained new associates on store operations, policies, and procedures.
  • Maintained an up-to-date knowledge of store promotions, specials, events..
  • Ensured compliance with company safety regulations at all times while on the job.
  • Cleaned shelves, counters and tables to maintain organized store.

Team Member

Panera Bread
Edmond, OK
02.2017 - 07.2018
  • Assisted customers with product selection and ordering process.
  • Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
  • Operated cash registers to process payments from customers.
  • Promoted products through effective merchandising techniques.
  • Greeted customers upon entering the store with friendly demeanor.
  • Addressed customer needs, responding to specific requests.

Education

Bachelor of Science - Accounting And Finance

Southern New Hampshire University
Hooksett, NH
01-2028

Some College (No Degree) - Management

Bellevue University
Bellevue, NE

General Studies

Sophia Courses
Oklahoma City

CDL SCHOOL

American Truck Training
Oklahoma City, OK

Skills

  • Employee development and training
  • Documentation
  • Reporting
  • Cash flow oversight
  • Hospitality services
  • Fraud prevention
  • Cash counting
  • Checkout monitoring
  • Opening and closing procedures
  • Workplace safety
  • Product display
  • Stock rotation
  • Sanitation procedures
  • Temperature monitoring
  • Commercial driving
  • Map reading and navigation skills
  • Vehicle inspections
  • Responsible driver
  • Quality assurance
  • Dependable and reliable
  • Local delivery
  • Pre-trip and Post-trip inspections
  • Clean MVR
  • GPS and route planning
  • Local routes

Timeline

Front End Manager

Walmart
03.2023 - Current

Delivery Driver

Door dash
05.2019 - Current

Associate

Walmart
08.2018 - Current

Team Member

Panera Bread
02.2017 - 07.2018

Bachelor of Science - Accounting And Finance

Southern New Hampshire University

Some College (No Degree) - Management

Bellevue University

General Studies

Sophia Courses

CDL SCHOOL

American Truck Training
Jaclyn Lewis