Jaclyn McDonald
Summary
Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.
Overview
16
16
years of professional experience
Work History
Senior Account Administrator
Brown and Brown
Remote
10.2019 - 06.2023
- Review all renewals on a monthly cadence with a peak at end of fiscal year; overall, support auditory compliance on over 300 clients
- Process all materials and documents to ensure everything is filed accurately and correctly
- Prepare all renewals and materials need to be prepared in detail to prepare for future audits
- Work closely with 5 account managers to support the processing of all renewals and materials on client basis
- Manage projects, tasks, and reports to ensure completion for account renewals including monitoring timelines to comply with regulations
- Support the marketing team as a backup to create and sign off proposals
Independent Sales Consultant
Beautycounter
Remote
05.2018 - 11.2022
- Performed personalized sales consultations for over 70 clients
- Educated safer beauty standards through video trainings and social media posts
- Maintained and produced a quarterly newsletter with over 100 subscriptions
Public Relations Freelance Assistant
Perry Group Media
West Hollywood, USA
01.2013 - 12.2015
- Maintained and distributed press breaks for clients
- Complied all press breaks and scans into press reports
- Assisted red carpet events
- Managed press and talent check in and assisted with photos and press line
Public Relations Assistant
Sunshine, Sachs & Associates
West Hollywood, USA
06.2008 - 01.2010
- Provided administrative support for office staff including managing schedules, answering phones, mailings, filing
- Maintained and distributed daily press breaks for all clients and created monthly reports of all press
- Pitched and secured press for clients
- Supervised and oversaw all interns and intern tasks; including hiring and firing
- Scheduled travel arrangement for office staff and clients; including flights, cars, hotels, etc
- Assisted red carpet events
- Managed press and talent check in and assisted with photos and press line
- Assisted with for office staff including managing schedules, answering phones, mailings, filing
- Conducted pitch calls for several press event
- Organized press and talent check in for red carpet events
Public Relations Intern
Fresh and Clean Media
Los Angeles, USA
08.2007 - 06.2008
- Presided over front office responsibilities including organizing files, data entry, scheduling, and operating phone system
- Constructed pitch calls to reporters
Education
Bachelor of Arts - Communication, Business Administration
Loyola Marymount University
Los Angeles, CA05.2009
Skills
- Database Administration
- Administrative Management
- Social Media Management
- Marketing Strategy
- Scheduling
- Media Outreach
- Event Management
- Project Management
- Problem-Solving
- Task Prioritization
Skillsinterests
- Research in preparation for press breaks and press releases
- Social media management
- Marketing strategy
- Use and familiarity of Cision and other databases for media outreach
- Event management and project management experience
- Supporter and contributor to Crohns & Colitis Foundation
Timeline
Senior Account Administrator
Brown and Brown
10.2019 - 06.2023
Independent Sales Consultant
Beautycounter
05.2018 - 11.2022
Public Relations Freelance Assistant
Perry Group Media
01.2013 - 12.2015
Public Relations Assistant
Sunshine, Sachs & Associates
06.2008 - 01.2010
Public Relations Intern
Fresh and Clean Media
08.2007 - 06.2008
Bachelor of Arts - Communication, Business Administration
Loyola Marymount University
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