Jaclyn Puckett
Adrian,MI
Summary
Organized and dependable candidate successful at managing multiple priorities whom is willing to take on added responsibilities to meet team goals while being a team player. An individual who seeks a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving.
Overview
20
20
years of professional experience
Work History
Laboratory Phlebotomist /Central Processing Technician
Promedica Charles & Virginia Hickman Hospital
2019.03 - 2024.03
- Demonstrated flexibility in adapting to varying patient needs, including accommodating special requests or working with individuals who have severe needle anxiety or unique medical conditions.
- Provided excellent customer service with effective communication skills when interacting with patients, families, and hospital staff.
- Enhanced laboratory efficiency by accurately labeling and organizing specimens for timely processing for 27 bed Emergency Department, as well as 30 bed hospital.
- Improved patient comfort by utilizing gentle, empathetic approach during blood draw procedures.
Receptionist / Phlebotomist
Health Specialist Of Lenawee
2013.08 - 2016.11
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Promoted positive atmosphere within phlebotomy department through active participation in team meetings and effective communication with colleagues.
- Organized daily work based on collection priority.
- Addressed questions and concerns to educate patients on collection process and procedures.
- Ensured uninterrupted service by properly maintaining phlebotomy equipment, including centrifuges, needles, and tourniquets.
- Confirmed appointments, communicated with clients, and updated client records.
Sales Associate
Walmart
2004.08 - 2010.03
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
High School Diploma -
Tecumseh High School
Tecumseh, MI05.2004
Skills
- Order of draw
- Blood collection techniques
- Communication abilities
- HIPAA Compliance
- Specimen handling
- Pediatric phlebotomy
- Patient Care
- Specimen labeling procedures
- HIPAA
- Data Entry
- Infection Control
- Paperwork Processing
- Staff Management
- Quality Control
- Recording data
- Diagnostic Testing
Timeline
Laboratory Phlebotomist /Central Processing Technician
Promedica Charles & Virginia Hickman Hospital
2019.03 - 2024.03
Receptionist / Phlebotomist
Health Specialist Of Lenawee
2013.08 - 2016.11
Sales Associate
Walmart
2004.08 - 2010.03
High School Diploma -
Tecumseh High School
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