Organized and dependable candidate successful at managing multiple priorities whom is willing to take on added responsibilities to meet team goals while being a team player. An individual who seeks a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving.
Demonstrated flexibility in adapting to varying patient needs, including accommodating special requests or working with individuals who have severe needle anxiety or unique medical conditions.
Provided excellent customer service with effective communication skills when interacting with patients, families, and hospital staff.
Enhanced laboratory efficiency by accurately labeling and organizing specimens for timely processing for 27 bed Emergency Department, as well as 30 bed hospital.
Improved patient comfort by utilizing gentle, empathetic approach during blood draw procedures.
Receptionist / Phlebotomist
Health Specialist Of Lenawee
08.2013 - 11.2016
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Promoted positive atmosphere within phlebotomy department through active participation in team meetings and effective communication with colleagues.
Organized daily work based on collection priority.
Addressed questions and concerns to educate patients on collection process and procedures.
Ensured uninterrupted service by properly maintaining phlebotomy equipment, including centrifuges, needles, and tourniquets.
Confirmed appointments, communicated with clients, and updated client records.
Sales Associate
Walmart
08.2004 - 03.2010
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.