Jaclyn Raney
Corona,NY
Summary
Results-driven Remote Patient Care Coordinator with extensive experience in coordinating healthcare services and managing patient records. Expertise in scheduling, effective communication, and collaboration with medical staff to ensure seamless patient experiences. Proficient in adapting to changing circumstances while maintaining high-quality care and achieving optimal outcomes.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Remote Patient Care Coordinator
Nuvo Health and Wellness
08.2019 - 11.2025
- Scheduled and coordinated appointments for multiple patients per week.
- Managed patient records and communicated with insurance providers in a timely manner
- Managed patient intake processes, improving data accuracy and streamlining workflows.
- Developed educational materials for patients, increasing awareness of treatment options and services.
- Resolved patient issues by coordinating with clinical and administrative staff.
- Communicated clearly with patients via phone, email, and text.
- Identified patterns in patient concerns and provided solutions.
Education
Bachelor of Science - Education
Adelphi University
Garden City, NY05-2014
Skills
- Critical thinking skills
- HIPAA compliance
- Organizational skills
- Appointment scheduling
Accomplishments
- Developed improved tracking and assessment system to increase patient care standards.
- Increased departmental transparency and opened up communication channels to improve team collaboration.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
Bachelors degree of Science
Languages
English
Full Professional
Timeline
Remote Patient Care Coordinator
Nuvo Health and Wellness
08.2019 - 11.2025
Bachelor of Science - Education
Adelphi University