Jaclyn Riendeau
Personal Preference Program
Wenonah,NJ
20
years of professional experience
Dedicated professional with experience at The Rothman Institute, excelling in patient care and medical record management. Proven ability to enhance patient satisfaction through effective communication and meticulous attention to detail. Skilled in meal preparation and personal hygiene assistance, ensuring compliance with health standards while fostering a compassionate environment.
Experienced with providing compassionate care and support to clients. Utilizes effective communication and empathy to enhance patient comfort and trust. Knowledge of managing daily living activities, medication administration, and patient safety protocols.
Work History
Home Health Aide
6 Years 2 Months- Assisted clients with bathing, grooming, dressing, and other activities of daily living.
- Monitored vital signs and reported changes in health status to care team.
- Supported mobility, transfers, and safe ambulation using proper body mechanics.
- Prepared meals and followed diet instructions to meet individual care plans.
Cashier Team Lead
5 Years 1 Month- Supervised front-end cashier operations, maintaining fast, accurate customer checkout flow.
- Trained cashiers on POS procedures, register accuracy, and customer service standards.
- Resolved payment and transaction issues using store systems and policy guidelines.
- Monitored cash drawers, voids, and returns to support loss prevention efforts.
- Assisted customers with order pickups, returns, and service escalations at front end.
- Verified opening and closing register procedures for consistency and accountability.
- Assisted customers by answering questions and fulfilling requests.
Medical Records Clerk
2 Years 1 Month- Managed patient records, ensuring accurate chart filing, indexing, and retrieval for clinical teams.
- Processed medical record requests while maintaining HIPAA compliance and confidentiality standards.
- Scanned, imported, and verified documents in electronic medical record systems.
- Coordinated release of information requests with patients, providers, and external facilities.
- Reviewed records for completeness, correcting missing documents and reducing chart errors.
Education
Associate of Science - Liberal Arts And Sciences
Skills
Patient care
Meal preparation
Personal hygiene assistance
Feeding assistance
Housekeeping
Patient transportation
Timeline
Home Health Aide
Personal Preference Program
08.2020 - CurrentRead More
Cashier Team Lead
Home Depot
06.2009 - 07.2014Read More
Medical Records Clerk
The Rothman Institute
03.2007 - 04.2009Read More
Rowan College At Gloucester County
Associate of Science from Liberal Arts And Sciences
Read More