Jaclyn Rosa
Hoboken,NJ
Overview
7
7
years of professional experience
Work History
Associate Realtor
Jill Biggs Group- Coldwell Banker Realty
09.2024 - Current
- Ranked #1 in sales among 10+ new agents on the #1 team in Hudson County, closing over $2.5 million in transactions within the first 3 months.
- Prospected and nurtured 50+ new leads per month, leveraging follow up strategies to drive engagement.
- Made 60+ cold calls per week, successfully converting 25% into active leads and expanding the client pipeline.
- Utilized and maintained extensive CRM database with 50,000+ leads, ensuring timely follow ups and personalized client communication.
- Assisted first-time homebuyers by simplifying the buying process and collaborating with lenders, attorneys and inspectors.
- Proactively followed up with past clients to generate referrals, contributing to 30% of new business from referral clients.
Front of House Manager
Alfalfa
12.2023 - 08.2024
- Managed daily front-of-house operations for a busy restaurant, ensuring excellent customer service and coordination between staff and kitchen.
- Spearheaded a three-month initiative to implement strategic pricing adjustments to the menu, resulting in a 10% increase in overall profits and 5% increase in sales revenue month over month.
- Created and spearheaded the implementation of a new management system resulting in $5,000 saved in bi-weekly salaries and wages across 4 stores.
- Developed barista training program, resulting in an increase in coffee sales by enhancing staff expertise in specialty coffee preparation.
- Managed inventory and ordering for front-of-house supplies, reducing costs by 10% through effective budgeting and vendor negotiations.
Sales Specialist
ImprovVision Leadership Consulting
12.2022 - 12.2023
- Reorganized company sales packages and pricing resulting in 15% more profitability.
- Created strong professional relationships with clients resulting in a 60% increase in referral sales month over month in Q3 and Q4.
- Organized the Entergy (ETR) Utility Leadership Conference held for 500+ executives to develop leadership skills and performance.
- Achieved a daily goal of generating 40 valuable prospects through multiple outreach methods.
- Generated 40% growth over two months in newsletter subscribers through compelling sign-up campaigns and content.
Account Management Intern
BGG Group
12.2021 - 05.2022
- Collaborated on a team of senior directors to develop marketing access strategy for 10+ brands in various phases of a product’s life cycle.
- Developed and implemented innovative marketing strategies resulting in an increase in sales by 25%.
- Established bi-weekly check-ins with key stakeholders to ensure alignment and only worked with 5 senior staff to ensure targets were met.
- Partnered with cross-functional teams to implement new sales solutions and more personalized service delivery resulting in a 20% increase in customer satisfaction.
Account Management Analyst
Motion Consulting
05.2021 - 12.2021
- Closed 4 clients with 12-month retainer agreements within the first month of working.
- Developed and implemented over 50 marketing communications for Morristown Memorial Hospital, Summit Medical Group and over 10 cosmetology and dental practices to increase patient trust and revenue.
- Used marketing techniques to align the organization’s brand with the patient experience.
- Increased revenue by 45% within 6 months for 7 dental practices through email and text message marketing campaigns.
- Organized networking events and opportunities for 100+ clients.
Sales and Marketing Director
Elevate Meal Plan
05.2020 - 05.2021
- Organized and conducted 12 in-person events around Rutgers University for over 6,000 students in attendance.
- Promoted the brand through social media and hands-on customer interactions resulting in a 45% increase in sales from the previous year.
- Optimized, built, and grew an effective campus outreach team with 25+ members and led the team successfully.
- Strategically managed a team of employees that resulted in the increase of campus annual enrollment by 140%.
- Directly responsible for the development and implementation of the brand’s business plan and operating budget.
Certified Nursing Assistant
Robert Wood Johnson Hospital
05.2018 - 12.2020
- Provided high quality care for over 250 critically ill COVID patients in the Intensive Care Unit.
- Worked with a team of several healthcare professionals to develop and carry out a treatment plan for 10 patients per shift.
- Maintained over 500 records of patient care, condition, progress, and issues to report and discuss observations with a supervisor.
- Demonstrated a comprehensive understanding of medical terminology including physiology and diagnostic procedures.
Education
Bachelor of Science - Public Health
Rutgers University
New Brunswick, NJ05.2022
Skills
Exceptional guest service
Attention to detail
Table setting and silver service
Cabin preparation and housekeeping
Laundry and garment care
Floral arrangements and décor styling
Barista and beverage service
Teamwork and communication
Discretion and professionalism
Adaptability and stamina
Timeline
Associate Realtor
Jill Biggs Group- Coldwell Banker Realty
09.2024 - Current
Front of House Manager
Alfalfa
12.2023 - 08.2024
Sales Specialist
ImprovVision Leadership Consulting
12.2022 - 12.2023
Account Management Intern
BGG Group
12.2021 - 05.2022
Account Management Analyst
Motion Consulting
05.2021 - 12.2021
Sales and Marketing Director
Elevate Meal Plan
05.2020 - 05.2021
Certified Nursing Assistant
Robert Wood Johnson Hospital
05.2018 - 12.2020
Bachelor of Science - Public Health
Rutgers University
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