Jaclyn Scala
Sr. Category Manager Indirect Procurement
East Brunswick
Summary
Experienced procurement professional seeking new opportunities with an emphasis on leveraging corporate travel management accomplishments to maximize a company’s reach of travel program savings.
Overview
17
17
years of professional experience
2007
2007
years of post-secondary education
Work History
Strategic Procurement-Senior Commodity Manager, Travel, Fleet and Corporate Card Management
WS Audiology USA Inc.
01.2016 - Current
- Strategic Travel & Fleet Management: Negotiated and implemented pricing for airline, hotel, and rental car agreements, driving cost savings and program efficiency. Successfully managed travel agency integrations across multiple U.S. affiliates, streamlining operations and enhancing efficiency.
- Executive-Level Reporting: Developed and presented monthly travel analysis and policy compliance reports for the Americas region to the Regional CEO and CFO.
- Corporate Program Leadership: Management of corporate credit card program including contract negotiations and successful program implementation across multiple affiliates. Management of a fleet program consisting of 50 vehicles, including spearheading the transition to a reimbursement model, optimizing cost-effectiveness.
- Procurement & Contract Expertise: Proven expertise in contract management, negotiations, and relationship management to drive strategic partnerships and cost efficiencies across multiple commodities. Led vendor master data maintenance and procurement transition to the new global ERP Infor system, ensuring data accuracy and seamless implementation.
- Cost Optimization & Business Strategy: Instrumental in achieving $1.3 million in annual cost reductions through targeted commodity management strategies and efficiency initiatives. Industry expertise leveraged to develop business plans that align with company strategy and savings goals.
- Facilities & Office Management: Managed facility operations, including scoping, sourcing, and contract negotiations to enhance efficiency. Served as procurement lead for corporate office decommissioning and relocation, overseeing sourcing, layout and design, vendor coordination, and project execution.
- Policy Development & Compliance: Proven experience in developing, communicating, training, and ensuring compliance with corporate travel, expense, and fleet policies.
Account Representative -South Region
Siemens Hearing Instruments
05.2011 - 01.2016
- Responsible for 10 million dollars in annual revenue of for two territories including five states
- Partnered with field sales and operations to manage accounts, schedule customer contacts, and conduct product training
- Analyzed growth potential and developed strategies to enhance incremental sales
- Resolved highest level account issues regarding pricing, manufacturing, software, and products
- Managed reporting and projects related to territory analysis efficiently and accurately
- Analyzed customer segmentation, sales trends, and created reporting and recommendations for targets
- Assisted in establishing and maintaining state contract pricing agreements including customer pricing contracts
- Developed and implemented strategies to improve customer retention and loyalty.
- Built new relationships while growing and maintaining current customers
- Staying current with new product details as well as new programs and promotions
Customer Care
Siemens Hearing Instruments
01.2008 - 05.2011
- Responded to and resolved internal/external customer requests
- Responsible for the training of new customer care and sales employees
- Processed new orders, re-bills, warranty adjustments, credits, etc
- Backed up Reception, Government Services, Consumer Relations and Order Entry
- Assisted in creation of The Customer Care Training Matrix and Service Document
Education
Bachelors of Arts - Communication, Psychology
Douglass College, Rutgers-The State University of New Jersey
Skills
- Passionate
- Strong ability to drive cross functional projects and initiatives
- Proficient in Microsoft Excel
- Proficient in PowerPoint
- Proficient in Outlook
- Proficient in Word
- Use of LN Infor
- Use of Baan accounting and supply chain software
Timeline
Strategic Procurement-Senior Commodity Manager, Travel, Fleet and Corporate Card Management
WS Audiology USA Inc.
01.2016 - Current
Account Representative -South Region
Siemens Hearing Instruments
05.2011 - 01.2016
Customer Care
Siemens Hearing Instruments
01.2008 - 05.2011
Bachelors of Arts - Communication, Psychology
Douglass College, Rutgers-The State University of New Jersey
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