Jaclyn Sellinger
Denton,TX
Summary
Versatile professional with a proven track record in customer service and administrative support, notably at The UPS Store. Excelled in complaint resolution and building customer relationships enhancing client satisfaction. Continuing to develop extensive computer skills using multiple programs including but not limited to Microsoft 365, Adobe Creative Suite and databases including Westlaw and Lexis. Achieved significant team goals through exceptional time management and collaboration.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Customer Service Representative
The UPS Store
09.2023 - Current
- Creates shipments for customers both domestic and international.
- Complete print orders both online and in person.
- Create and develop design orders per customer request.
- Obtained notary bond and carry out notary services for customers.
- Sort mail for current mailbox holders.
Photographer
Western Photo
09.2021 - 06.2023
- Photographed high-quality images for various print and digital projects.
- Digitally edited photos to enhance appearance.
- Scheduled and booked school locations for photo shoots, working collaboratively with sponsors and yearbook personnel.
- Edited and uploaded photographs for publication.
- Planned and scheduled on-location and studio shoots.
- Printed photo orders and packages for clients.
Special Education Secretary
Highland Park Independent School District
08.2019 - 08.2021
- Worked directly with the Director of Special Education.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Managed filing system, entered data, and completed other clerical tasks. This required uploading information into a statewide ESPED system.
- Surpassed team goals by partnering with colleagues to complete a state audit of the special education department for the school district.
- Scheduled ARD meetings for special education students. Doing so required balancing multiple staff and faculty schedules so that all members involved could attend.
Education
Associate of Applied Science - Photography
Amarillo College
Amarillo, TXAssociate of Applied Science - Paralegal Studies
Tarrant County College
Fort Worth, TX05-2026
Skills
- Scheduling
- Account updating
- Complaint resolution
- Prioritization
- Active listening
- Time management
- Professional telephone demeanor
- Data entry
- Microsoft outlook
- Microsoft Office Suite
- Adobe Creative Suite
Affiliations
- American Association of Notary Publics
- Student Paralegal Association at Tarrant County College
Certification
- CNP - Certified Notary Public
Timeline
Customer Service Representative
The UPS Store
09.2023 - Current
Photographer
Western Photo
09.2021 - 06.2023
Special Education Secretary
Highland Park Independent School District
08.2019 - 08.2021
- CNP - Certified Notary Public
Associate of Applied Science - Photography
Amarillo College
Associate of Applied Science - Paralegal Studies
Tarrant County College
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