Jaclyn Smith

As a front desk coordinator, I greet patients and provided information about the company. I answer phone calls, schedule appointments for patients with necessary staff members and maintain accurate records of customer interactions and transactions. Assisted in resolving customer complaints or inquiries in a timely manner. Most importantly, make patients feel welcomed and excited to be there.

As a director of client care, I made sure to give the best customer service whether it was in person or through a phone call. I also resolved client issues by correcting immediate problems and communicating with the staff. I created and updated client records by entering general data, services provided and invoice information. I was also responsible for selling services and products we provided.

As a front desk coordinator, I check in and out patients, answer phones/text messages and ensure all emails are promptly responded to. I provide excellent customer service and product know;edge to the patients. As a front desk coordinator, I took cash and credit cards from clients, schedule and confirm patient appointments. I am a team player that helps motivate everyone, all while working together to make the environment a more productive and positive work place.

As a front desk receptionist, I worked solely on making sure the business was running smooth, effectively and efficiency. I greeted customers, sold various memberships and products that we carried, all the while keeping the facility very well organized and clean.

As a makeup artist for MAC Cosmetics, I gave great customer service to all that I greeted, along with being a sales associate for Saks Fifth Avenue. My job was very hands on and required me to have an approachable personality and great communication skills.