Jaclyn Souza
Fall River,MA
Summary
Positive and professional individual with exceptional communication skills and a strong work ethic. Demonstrates adaptability in diverse work environments and possesses a quick learning ability. Strives to achieve more and is eager to acquire new knowledge and skills.
Overview
6
6
years of professional experience
Work History
Bartender
Ice House
04.2021 - Current
- Ensure a clean working environment for customers as well as other employees
- Perform all end of day duties including tallying up and verifying hundreds of cash and credit card transactions
- Efficient use of POS system
- Serve food according to customers requests
Bartender
The Bar
02.2022 - 04.2024
- Preparing alcoholic or non-alcoholic beverages for bar and patrons
- Interacting with dozens of customers at a given time, taking orders and serving food
- Assessing bar customers' needs and preferences and making recommendations.
Activity Coordinator
Plymouth Harborside
08.2018 - 03.2020
- Developed customized activity plans for diverse groups, ensuring inclusivity and accessibility participants.
- Maintained and ordered supplies for activities.
- Coordinated special holiday parties or themed days that fostered a sense of community among participants.
- Maintained open lines of communication between staff members to ensure seamless coordination of the programming process.
Education
Certified Lash Technician -
Ch'i Lash
Warwick, Rhode Island07.2022
Licensed Esthetician in Health and Beautification of the Skin -
Spa Tech Institute
Plymouth, Massachusetts04.2022
Bachelor's Degree in English Literature and Criticism -
University of Massachusetts Dartmouth
North Dartmouth, Massachusetts05.2015
Skills
- Communication
- Organization
- Flexibility
- Teamwork
- Friendliness
- Customer service
- Time management
- Empathy
- Reliability
- Punctuality
Timeline
Bartender
The Bar
02.2022 - 04.2024
Bartender
Ice House
04.2021 - Current
Activity Coordinator
Plymouth Harborside
08.2018 - 03.2020
Certified Lash Technician -
Ch'i Lash
Licensed Esthetician in Health and Beautification of the Skin -
Spa Tech Institute
Bachelor's Degree in English Literature and Criticism -
University of Massachusetts Dartmouth
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