Jaclyn Whitaker
QMS
Elizabethtown,KY
Summary
Quality and Compliance Leader with over 5 years experience. I specialize in SOP development, audit readiness and root cause investigations. Recently certified in formal lead auditor training and Six Sigma to expand my impact in compliance leadership. I specialize in managing documentation systems, improving nonconformance tracking, and leading Quality initiatives using Lean methods such as Kaizen and 5s. I take pride in creating audit-ready environments by aligning SOPs with real world practice and fostering cross functional accountability. Known for collaboration, attention to detail and resourcefulness. I'm good at turning a reactive system into a proactive one.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Quality Supervisor
Konsei
03.2025 - 06.2025
- Supervised Quality Control Processes to Ensure Compliance with Standards and Regulations.
- Conducted Regular Inspections and Audits to Identify Areas for Improvement in Production and Quality.
- Supervise and/or Conduct Sorts/ Rework Within MRB in Compliance with all ISO 9001 Quality Standards.
- Participated in Continuous Improvement/Kaizen Activities.
- Calibrate Instruments to Meet Established Conformance Standards.
- Monitored Control Plans.
- Document Revisions.
Quality Specialist
Westfall Technik
08.2020 - 03.2025
- Authored and Maintained Procedures and Documentation Such as SOP's, COA's and Batch Records.
- Preformed Precision Measurements in Metrology Using CMM, Microvue, and Keyence.
- Analyzed Data Trends and Interpreted Parts Drawings to Monitor Product Quality and Ensure ISO and Customer Requirements are Being met or Exceeded.
- Supported ISO/cGMP Audit's, Ensured Documentation Control, Accuracy and Audit Readiness.
- Trained Technicians and Enforced Quality Standards.
- Reduced Customer Complaints by Developing A Comprehensive Microsoft Excel Tool That Streamlines Corrective Actions and Standardization.
- Collaborated With Production to Address NCP's, CAPA's and Inventory Documentation. (COC, ASN, BOL).
- System Adoption & Process Leadership Integration. Epicor, IQMS | SPC: Quality America and RF Scanners.
Education
High School Diploma -
North Hardin High School
Radcliff, KY05-2005
Skills
- SOPs DCC ISO 9001 cGMP Compliance
- Certified Six Sigma Process Improvement Foundation
- Quality Management Foundations
- Certified Lead Auditor Professional Development Foundation
- Proficient in Microsoft Suite
- RF Scanners Inventory Documentation (COC, ASN, BOL)
- ERP: Epicor, IQMS SPC: Quality America
- Metrology
- Equipment Calibration
- Product Development
- Attention to Detail
- Employee Supervision
- QMS
Certification
- Quality Management Foundations
- Print Reading
- Professional Development
- Lead Auditor
- Process Improvement Foundations
- Six Sigma
Timeline
Quality Supervisor
Konsei
03.2025 - 06.2025
Quality Specialist
Westfall Technik
08.2020 - 03.2025
High School Diploma -
North Hardin High School
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