Summary
Overview
Work History
Education
Skills
Timeline
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Jaclyn Wills

Jaclyn Wills

HRLR Site Director
Berkley,MI

Summary

Results-driven leader with cross-functional experience in Human Resources, Labor Relations, Compensation, Employee Services and Manufacturing. Strong desire to grow myself and my organization by adopting change and pushing boundaries. Focused on combining my depth of knowledge in Compensation, Human Resources, Services and Manufacturing with my desire to learn and develop diverse and empowered teams to accelerate cultural and operational transformation. Passionate DEI Ambassador with contributions in the following areas: DEI Advisor to the VP of Labor Relations, Wellness Lead for GM WOMEN ERG, Member of the GM DEI Ambassador Forum, and Member of the GM LGBTQ+ ERG.

Overview

9
9
years of post-secondary education
19
19
years of professional experience

Work History

HRLR Site Director

General Motors
Warren, Michigan
07.2021 - Current
  • Leader for Human Resources and Labor Relations supporting over 2,000 employees across the Pontiac and Warren campuses.
  • Daily promotion & education of DEI initiatives by recognizing others' inclusive behaviors and integrating DEI content into all meetings.
  • Relentless focus on wage equity, diverse growth and interviewer / HR excellence.
  • Contributed to a substantial increase in Workplace of Choice survey participation through education and communication.
  • Member of the GM DEI Ambassador Forum.

Corporate Wage Administration Manager

General Motors
Warren, Michigan
01.2017 - 07.2021
  • Labor Relations Leader for 24-month launch of global HRIS platform, Workday. Served as the key SME in the global development, testing and execution of wage structures, job profiles, classifications and employment functionality.
  • Combined cross-functional relationships with SME knowledge of systems to achieve business objectives by connecting people, data and systems. Contributed toward significant workforce development initiatives including: Standardized New Hire Orientation, Email for Everyone, Wage Equity and COVID Leave Management Process.
  • Selected as DEI Advisor to VP of Labor Relations. Early DEI content creator and voice within the Manufacturing Labor Relations Organization. Increased engagement and discussion of DEI topics by creating multiple communication platforms and encouraging storytelling.
  • Partnered with GBS to support US plants’ daily operations and continuous improvement initiatives to resolve and improve data quality and ensure accurate pay and benefits are delivered to 40,000 US hourly employees.
  • Cultivated strong relationships and provided support to local HRLR teams as it relates to Contract Administration, HRLR Fundamentals, Workday Education, and Shared Service Center collaboration.
  • Co-Led 2019 National UAW-GM Bargaining Sub-Committee for Contractual Matters. Key contributor for Economics, Workforce Composition and Wage Progression Structures. Developed strong management initiatives focused on reduction of cost and complexity. Collectively resolved over 200 UAW demands to ultimately achieve contract ratification.
  • Maintained open, honest relationship with International UAW counterparts to problem-solve issues regarding wages, classifications and paid benefits.
  • Ensured integrity and consistency in administrating classifications and wages for US hourly population, including 11 different wage plans and over 1600 local-unique classifications.

Timekeeping Operations Manager

General Motors
Detroit, Michigan
03.2014 - 01.2017
  • Successfully led the global implementation of KRONOS timekeeping system for US Hourly, Argentina and Brazil.
  • Capitalized on my manufacturing operations experience to serve as a true business partner between Manufacturing, Warehousing and IT teams.
  • Developed training plans to support US operations facilities to train up to 150 salaried employees in Kronos each week. Collaborated with IT Partners to design a "sandbox" and parallel practice phase for users, enabling them to experience the new timekeeping system prior to go-live.
  • Created a diverse team of 14 team members who supported operations for two legacy timekeeping systems, as well as developed, trained and executed new business processes and knowledge pathways for locations migrating to Kronos.
  • Payroll lead in 2015 US National UAW-GM Contract Negotiations.

Kronos Implementation Coordinator

General Motors
Warren , Michigan
02.2012 - 03.2014
  • Served as "The Voice of Manufacturing"; partnered with IT to pilot new timekeeping system to manufacturing users. Faced significant challenges replacing the legacy mainframe timekeeping system with an off-the-shelf product that offered minimal customization.
  • Identified and problem solved over 300 system configuration issues impacting new users.
  • Created a comprehensive, interactive reference guide tool to implement standardized timekeeping best-practices.

Shift Leader Stamping Operations

General Motors
Flint, Michigan
01.2011 - 03.2012
  • 2nd Shift Leader for metal assembly operations within the stamping facility.
  • Led a team of 5 Group Leaders (Production & Skilled) and over 100 hourly employees.
  • Cultivated strong, productive working relationships with UAW counterparts.
  • Developed and supported a team which was able to overcome tight finishing and shipping schedules for new / updated programs while maintaining rigorous inspection criteria to ensure quality parts were being sent to the customer.

Group Leader

General Motors
Flint, Michigan
01.2007 - 02.2011
  • Led various teams throughout Flint Assembly and Flint Stamping including Body, Paint, Trim, GPSC, and Stamping operations.
  • Regarded as a strong leader with driven focus on achieving results on the foundation of Global Manufacturing Lean Principles.
  • Proven ability to cultivate collaborative relationships with peers and UAW partners.
  • Chairperson for Local Employee Resource Group, the Professional Manager's Network (PMN), at Flint Assembly.

Cooperative Education Student

General Motors
Flint, Michigan
05.2002 - 12.2006
  • Rotated through all areas of the manufacturing facility, achieving a breadth of experiences that ultimately led to full-time employment at the conclusion of my undergraduate program.

Education

Master of Science - Manufacturing Operations

Kettering University
Flint, Michigan
12.2008 - 12.2012

Bachelor of Science - Manufacturing Management

Kettering University
Flint, Michigan
05.2002 - 12.2006

Skills

Organizational Training and Development

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Timeline

HRLR Site Director

General Motors
07.2021 - Current

Corporate Wage Administration Manager

General Motors
01.2017 - 07.2021

Timekeeping Operations Manager

General Motors
03.2014 - 01.2017

Kronos Implementation Coordinator

General Motors
02.2012 - 03.2014

Shift Leader Stamping Operations

General Motors
01.2011 - 03.2012

Master of Science - Manufacturing Operations

Kettering University
12.2008 - 12.2012

Group Leader

General Motors
01.2007 - 02.2011

Cooperative Education Student

General Motors
05.2002 - 12.2006

Bachelor of Science - Manufacturing Management

Kettering University
05.2002 - 12.2006

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Jaclyn WillsHRLR Site Director