Jaclyn Wilson
Stilwell,KS
Summary
Detail-oriented and dependable professional skilled in managing multiple priorities while maintaining a positive attitude. Strong willingness to embrace additional responsibilities to support team objectives and drive success. Quick learner of new software and business systems, ensuring seamless integration into existing workflows. Committed to fostering a collaborative environment that enhances productivity and achieves organizational goals.
Overview
20
20
years of professional experience
Work History
Stay at Home Parent
Self
05.2012 - Current
- Managed a large household with 3 children.
- Volunteered on various sports teams as team treasurer, managing finance and banking for club teams. Volunteered for school PTO. Coordinated school-wide community service events, tracked individual hours, and issued awards based on student service levels.
- Oversaw the family finances including budgeting, investing, and insurance needs.
- Executed multiple rehab projects within the home including full kitchen, bath, basement, and landscape remodels. Managed ongoing maintenance projects within the home. Negotiated all terms with subcontractors.
Administrative Assistant
MDPrs
08.2024 - 03.2025
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained inventory of office supplies and placed orders.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Entered high volume data into new CRM system from five thousand paper files. Created best practices within CRM system and maintained proficient data entry for new clients entering data for over a hundred clients monthly. Assisted clients with services including best solutions and prices.
- Created marketing materials for website and conferences.
Business Consultant- Client Experience
Cerner Corporation
06.2008 - 05.2011
- Implemented the client satisfaction survey strategy and process. Collected client survey results and performed detailed statistical data analysis.
- Produced executive reports and formally presented client satisfaction results to the C-suite, senior leadership, sales organization, and product development teams. Provided continuous education across the organization, communicating action items to increase client satisfaction across a host of solutions and services.
- Created marketing brochures highlighting client satisfaction to be used in the sales toolkit.
- Established relationships and acted as a primary point of contact with independent research firms, KLAS Research and Gartner. Hosted researchers and planned agendas at the Cerner Health Conference which included touchpoints with Cerner C-suite.
- Assisted at Cerner hosted regional user group conferences and interacted with clients to collect survey data.
Program Manager - Fiber Colocation
Cerner Corporation
05.2011 - 05.2012
- Facilitated relationships and acted as a primary point of contact with telecommunication fiber colocation vendors.
- Negotiated, revised, and approved contracts with colocation vendors. Reviewed all third-party invoicing for accuracy before being submitted to accounts payable.
- Administrated database of colocation sites project status, and provided management with updates.
Licensed Real Estate Agent
Realty Executives
11.2005 - 11.2010
- Advocated for buyer or seller needs with tireless dedication to customer satisfaction.
- Helped clients improve sales chances by recommending value-added improvements and attractive staging.
- Counseled customers on current market statistics for local residential properties.
- Prepared, reviewed, and negotiated all offers and accepted contracts.
Project Accountant
Cerner Corporation
10.2006 - 06.2008
- Managed contract accounting for global projects with the UK NHS, specifically all projects under the London cluster. Established relationships with the global accounting team, and facilitated cross-functional processes enabling smooth workflow and ongoing collaboration between the London and US finance teams.
- Ensured contracts were accurately recorded in accounting software, reflecting specific milestones for invoicing and revenue generation. Worked closely with implementation teams ensuring milestones were completed for proper timing of invoicing and revenue recognition.
- Trained London-based associates and successfully transitioned the project accounting role to the local region.
- Produced reports for senior executives and completed quarterly close-out procedures with the general accounting team. Reviewed and reconciled accounts for accuracy. Maintained project compliance with accounting procedures.
Education
Bachelors of Business Administration - Business and Accounting
Devry University
Kansas City, MO2006
Skills
- Skilled in MS Office and PeopleSoft
- Customer service excellence
- Financial accounting
- Sales performance analysis
- Project coordination
- Client relationship management
- Data Entry
Timeline
Administrative Assistant
MDPrs
08.2024 - 03.2025
Stay at Home Parent
Self
05.2012 - Current
Program Manager - Fiber Colocation
Cerner Corporation
05.2011 - 05.2012
Business Consultant- Client Experience
Cerner Corporation
06.2008 - 05.2011
Project Accountant
Cerner Corporation
10.2006 - 06.2008
Licensed Real Estate Agent
Realty Executives
11.2005 - 11.2010
Bachelors of Business Administration - Business and Accounting
Devry University