Jaclyn Yeschenko

● Manage operations for affordable senior housing: tours, applications, initial certifications, annual re-certifications, move-ins and move-outs.
● Ensure compliance with HUD regulations.
● Foster strong resident relations to support community satisfaction.
● Oversee maintenance, janitorial, and night shift personnel, ensuring facility readiness and operational efficiency.
● Collaborate with cross functional teams to ensure compliance.
● Successfully stabilize the highest turnover rate at property.

● Departure to obtain a role better aligned with my skills and expertise.

● Provide consistent and proactive guidance to clients through the entire real estate transaction process from listing to closing.
● Negotiate effectively to protect client interests and maximize value.
● Network with appraisers, lenders, and other professionals to facilitate seamless real estate transactions.
● Engage in BHHS Pathways-to-Success training programs to enhance
professional development.
● Berkshire Hathaway President’s Circle in 2024 on Nila Madrid Team.

● Real estate license in good standing, prompt reactivation upon future employment.

● Medical leave for personal health reasons, which have been resolved.
● Provide full-time care for children during the pandemic era.
● Active with PTA - collaboratively plan, fundraise, and implement school activities and student programs.

● Continue professional growth by obtaining my real estate license.

● Report daily operations for a 26-story apartment building to support the strategic decision-making of executive teams.

● Conduct property tours for prospects, process applications, execute initial leases, and manage renewals.

● Foster strong resident relations through interpersonal communications, community engagement, and retention initiatives.

● Manage rent collections to consistently maintain a 100% collection rate.

● Execute move-out inspections and dispositions in accordance with company policies and legal requirements.

● Strategically develop, analyze, and implement PM operations for 115-unit residential/commercial Trimont condominiums.

● Prepare detailed information and analytical management reports for monthly HOA Board meetings.

● Financial management: accounts receivables, accounts payable, variance reporting, annual budget.

● Conduct daily property inspections and coordinate maintenance repairs, contractor services, capital improvement projects.

● HOA/Management restructure during my tenure.

● Administer full lease-up operations for the newly acquired 268-unit property, consistently exceeding occupancy and revenue targets.

● Recruit, train, and supervise a team of two leasing agents to drive performance, exceeding leasing goals.

● Approve applicants, process initial leases, renewals and move-outs.

● Oversee financial operations: accounts payable/receivable, variance reporting, cost analysis, and annual budgeting.

● Direct maintenance operations and manage vendor contracts for janitorial, landscaping, waste management, and snow removal services.

● Transition in management led to work schedule adjustments that did not align with predetermined availability.

● Execute strategic PM operations for The Residences at Piatt Place.

● Administer COA policies and procedures in accordance with Bylaws.

● Prepare comprehensive management reports and facilitate monthly Condo Association Board meetings.

● Oversee financial management, including accounts payable/receivable, cost analysis control, and annual budgeting.

● Manage maintenance operations while monitoring vendor contracts for essential community services.

● Support daily operations at Summerset at Frick Park, ensuring compliance with HOA regulations.

● Recruited advancement in career growth and professional development.

● Provide comprehensive operational PM for 134-unit property.
● Increase occupancy rates and reduce delinquency while enhancing future resident qualifications.
● Recruit, train, and motivate leasing staff to achieve and exceed leasing
performance goals.
● Supervise maintenance team to improve property curb appeal and ensuretimely completion of resident service requests.
● Significantly decrease delinquency and increase occupancy, while improving clientele standards; in turn, improving overall operations of the property.
● Property transfer between 2 different owners and 3 management companies.

● Progress from Leasing Agent to Property Manager through consistent
performance and leadership across (4) properties, 100 to 231 unit properties.
● Orchestrate all leasing operations: tours, application processing, lease
execution, renewals, and move-out procedures.
● Develop and implement ongoing marketing campaigns to drive traffic leading to increased leads/applicants.
● Increase occupancy rates and reduce delinquency levels beyond PRG
benchmarks across assigned communities.
● Financial Management: annual budgeting, variance reporting,
and cost control analysis to optimize property performance.
● As Property Manager, supervise maintenance and leasing teams, plan and
direct property capital improvements and property enhancement projects.
● PRG sold all their Pittsburgh properties.