Jaclyn Dupre
Aurora,CO
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Piano Instructor
Self-employed
Pearland, TX
01.2010 - 03.2020
- Assessed student's piano playing skills and created individualized lesson plans accordingly.
- Encouraged students to practice regularly, both in class and at home.
- Instructed students in sight-reading, theory, composition, improvisation, and other musical techniques.
- Helped students develop an appreciation for different styles of classical music from different eras.
Proofreader
Watson's Announcements
Houma, LA
01.2005 - 01.2007
- Reviewed, proofread and corrected content for accuracy of grammar, spelling, punctuation, syntax and formatting.
- Ensured that the final documents adhered to established style guidelines and standards.
- Performed quality control checks on all proofs prior to release.
ER Registration Clerk
TGMC
Houma, LA
01.2004 - 01.2007
- Verified insurance coverage and obtained authorizations as needed.
- Collected co-payments and other payments from patients.
- Entered patient demographic and financial data into computer system accurately.
- Worked collaboratively with medical staff to ensure accuracy in patient registrations.
- Answered phone inquiries regarding hospital services, billing questions and other general information requests from patients or family members.
Clerk/Typist
The Aspen Clinic
Houma, LA
05.2000 - 05.2005
- Answered telephones, routed calls and took messages.
- Filed documents alphabetically and numerically in paper files.
- Operated office equipment such as computers, copiers, scanners and fax machines.
- Verified insurance coverage for appointments and collected co-payments as required.
- Scheduled patient appointments, verifying accuracy of appointment times with providers.
- Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
Video Store Manager
Corner Video
Houma, LA
01.2000 - 01.2005
- Managed daily operations of video store, including staffing and scheduling.
- Supervised staff in providing customer service to patrons.
- Maintained accurate records of rental and return transactions.
- Tracked inventory levels and placed orders for new releases or restocked items as needed.
- Processed payments, issued refunds, and balanced cash drawers at end of day.
- Organized promotional displays to attract customers to store specials or new releases.
Operations Assistant
Best Buy Inc
Houma, LA
01.2001 - 01.2003
- Assisted in developing and implementing operational strategies to ensure efficient operations.
- Provided administrative support to the Operations Manager by preparing reports, documents and presentations.
- Identified areas for improvement within the organization's operations process.
- Trained new staff members on company policies related to operations management.
Education
Medical Insurance Coding
Tulane University
New Orleans, LAMusic Education
Delgado Community College
New Orleans, LAParalegal Studies
Alvin Community College
Alvin, TXParalegal Studies
San Jacinto College District
Pasadena, TXMusic Education
Nicholls State University
Thibodaux, LASkills
- Customer Service
- Creative Thinking
- Public Relations
- Cash Register Operation
- Conflict Resolution
- Relationship Building
- Store Opening and Closing
- Interpersonal and Written Communication
- Teamwork and Collaboration
- POS System Operations
- Cash Handling
- Documentation and Recordkeeping
- Problem-Solving
- Upselling and Cross-Selling
- Medical Billing
- Medical Charting
- Medical Terminology
- HIPAA Compliance
- Insurance Verification
- Medical Transcription
- Records Management
- Patient Scheduling
- Understanding of Medical Laws
- Front Desk Operations
- Appointment Scheduling
- Patient Callbacks
- Technologically Savvy
- Account Management
- Telephone Etiquette
- Attention to Detail
- Strong Work Ethic
- Fast-Paced Environment
- Quick Learner
- Multitasking
- Proofreading
- Research
- Documentation Preparation
- Great Eye for Detail
- Strong Listening Talents
- Data Entry Experience
Affiliations
- pianist
- vocalist
- painter
- creator
Accomplishments
- Leadership Scholarship
- PTK Member (Honors Society 2019)
Certification
- Medical Billing and Coding 2010
- Med Badge #M157335
Languages
English
Professional
ASL
Limited
About Jaclyn
- I am a mature team worker adaptable to all challenging situations. I am able to work well both in a team environment as well as using my own initiative to complete tasks. I consider myself a natural leader by motivating, inspiring and guiding others.
References
References available upon request.
Timeline
Piano Instructor
Self-employed
01.2010 - 03.2020
Proofreader
Watson's Announcements
01.2005 - 01.2007
ER Registration Clerk
TGMC
01.2004 - 01.2007
Operations Assistant
Best Buy Inc
01.2001 - 01.2003
Clerk/Typist
The Aspen Clinic
05.2000 - 05.2005
Video Store Manager
Corner Video
01.2000 - 01.2005
Medical Insurance Coding
Tulane University
Music Education
Delgado Community College
Paralegal Studies
Alvin Community College
Paralegal Studies
San Jacinto College District
Music Education
Nicholls State University