Jaclyn L, Franzen
Apison,USA
Summary
Board-Certified Family and Acute Care Nurse Practitioner with over 16 years experience providing high-acuity emergency care. Skilled in rapid assessment, diagnosis, management of acute illnesses and injuries, and performing a wide range of procedures across the lifespan. Recognized for strong clinical judgment, collaborative practice, and compassionate patient care.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Nurse Practitioner
US Acute Care Solutions
Chattanooga, TN
06.2013 - Current
- Evaluate and manage patients across all acuity levels in a high-volume emergency department.
- Independently diagnose and treat acute medical conditions and traumatic injuries.
- Perform procedures including laceration repair, incision and drainage, splinting, joint reduction and foreign body removal.
- Order and interpret laboratory studies, ECGs and diagnostic imaging.
- Demonstrated strong interpersonal skills while collaborating with with emergency physicians, consultants, nursing staff and ancillary services to optimize patient care.
- Maintains detailed documentation of patient encounters utilizing Electronic Health Records.
- Educate patients and families regarding diagnoses, treatment plans, medications and follow-up care.
- Consistently maintain high standards for patient safety, documentation and evidence-based practice.
Registered Nurse
CHI Memorial Hospital
Chattanooga, TN
01.2010 - 05.2013
- Assessed changes in patient conditions, recognized complications, and intervened effectively to ensure patient safety and well-being.
- Developed and implemented teaching plans for patients and families regarding disease prevention, treatment options and management strategies.
- Administered medications and monitored patient responses to ensure optimal recovery outcomes.
- Mentored junior nursing staff, enhancing team efficiency and knowledge retention.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
Mortgage Processor
Advantage Financial Services
Collegedale, TN
09.2005 - 07.2008
- Responded promptly to customer inquiries regarding loan status or payment issues.
- Identified potential risk areas in loan applications to support informed decision-making.
- Coordinated closing activities among buyers, sellers, real estate agents, attorneys, and appraisers to facilitate smooth transactions.
- Maintained detailed records of customer contact information and loan processing steps to ensure accurate and efficient processing.
Education
Master of Science (M.S.) - Nursing
Southern Adventist University
Collegedale, TN12-2012
Bachelor of Science (B.S.) - Nursing
Drexel University
Philadelphia, PA09-2009
Bachelor of Science (B.S.) - Finance and Management
Monmouth University
West Long Branch, NJ05-2002
Skills
- Suturing and Wound Repair
- Incision and Drainage
- Splinting and Fracture Management
- EKG Interpretation
- Acute Illness and Injury Management
- Electronic Medical Records
- Patient education
- Clinical Judgment
- Patient assessment
- Critical Thinking
- Team collaboration
- Active Listening
Certification
- Family Nurse Practitioner Certification, AANP
- Adult Gerontology Acute Care Nurse Practitioner Certification, AACN
- Advanced Practice Registered Nurse (APRN) License, States of Georgia and Tennessee
- Registered Nurse (RN) License, States of Georgia and Tennessee
- BLS, ACLS, & PALS Certifications
- Drug Enforcement Administration (DEA) Registration
Timeline
Nurse Practitioner
US Acute Care Solutions
06.2013 - Current
Registered Nurse
CHI Memorial Hospital
01.2010 - 05.2013
Mortgage Processor
Advantage Financial Services
09.2005 - 07.2008
Bachelor of Science (B.S.) - Nursing
Drexel University
Bachelor of Science (B.S.) - Finance and Management
Monmouth University
Master of Science (M.S.) - Nursing
Southern Adventist University