Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jaclyn Sheptock

Ferndale,MI

Summary

With a target career in Holistics and Hospitality, I enjoy working in a face paced environment with a touch of patient and intention. I thrive during high pressure moments and take a lot pride in my work. A positive work culture creates a positive experience, and while carrying a professional and light hearted attitude, I hope to add to those never ending experiences.

Overview

11
11
years of professional experience

Work History

Barista

Cappuccino Man
11.2023 - Current
  • With a company vehicle provided, we travel to various locations in Metro Detroit to provide an exceptional private experience.
  • Event based. We cater various occasions, some being corporate events, showcase evens, weddings, graduation parties, and senior all night parties.
  • Maintained and operated espresso machines, Astra, and blenders at a high volume.
  • Provide a light hearted and fun demeanor during service while maintaining a steady flow of production.

Server

Working Class Outlaws
11.2018 - Current
  • Trained new staff on menu details, service protocols, and efficient workflow practices.
  • Well versed in flavor profiles for sharing and paring a dining experience.
  • Deliver prompt service with a focused attention on the guests needs
  • Create a personal and individual experience for each group, or patron

Food and Beverage Supervisor

Cacao Tree Cafe
09.2014 - 11.2018
  • Fulfillment of specialty orders and requests while providing excellent customer service.
  • Vast knowledge of dietary restrictions, allergies and sensitivities.
  • Nurtured and built a positive and productive team.
  • Daily opening and closing needs.
  • Balancing of the daily till.
  • Optimized inventory control with regular audits, reducing waste, and effectively managing stock levels for optimal freshness.

Education

Certificate - Massage Therapy

Irenes Myomassology
Southfield

Skills

  • Keep a clean work environment
  • Confident in discerning a guests palette
  • Positive and joyful attitude
  • Adaptive and creative
  • Willing to learn, always

Timeline

Barista

Cappuccino Man
11.2023 - Current

Server

Working Class Outlaws
11.2018 - Current

Food and Beverage Supervisor

Cacao Tree Cafe
09.2014 - 11.2018

Certificate - Massage Therapy

Irenes Myomassology

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