Summary
Overview
Work History
Education
Skills
Timeline
StoreManager

Jaclynn Holder

Lilesville,United States

Summary

Efficient merchandising professional well-versed in building fixtures, modifying displays and updating pricing to accomplish resets in a timely and organized fashion. Good communication and problem-solving skills with a hardworking mentality and flexible schedule to meet any company need.

Overview

4
4
years of professional experience

Work History

Merchandiser

Acosta
Hopkinsville, KY
03.2013 - 03.2016
  • Read and followed plan-o-gram to effectively complete reset and remodel work. Have working knowledge of merchandising and retail terminology.
  • Perform duties such as moving and cleaning shelves, installing new racks and shelves, displaying merchandise properly, placing shelf strips and attaching tags properly, checking date codes and plan-o-gram integrity, and processing pack-outs, restocks and reorders as necessary.
  • Partner with store personnel and co-workers to achieve and maintain merchandising excellence, discuss changes, and build effective working relationship.
  • Report and discuss observations and issues with Mandate Senior Area Manager/Mandate Area Manager.
  • Effectively and accurately work with web based applications to indicate work availability, check schedule for work assignments, accept work assignments, receive work documentation and information, record work start and completion times, record work mileage, record work expenses, record work time and attendance, and complete training activities.
  • Effectively and accurately prepare, process, submit, and manage documentation related to assigned reset and remodel work.
  • Perform job safely by demonstrating full awareness of his/her surroundings. Utilize proper safety techniques and equipment use when necessary. Be proactive in alerting management to any unsafe act or condition to prevent injuries.
  • Ensured all projects were completed on time.
  • Moved merchandise from back storage to front end to maximize productivity.
  • Traveled to assigned location using personal vehicle, showed up time and worked efficiently to complete jobs.
  • Built fixtures according to plan to effectively display new store merchandise.
  • Recorded daily activities for inventory control.
  • Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
  • Led multiple reset teams

Customer Service Representative

Ashley Furniture Warehouse
Murfreesboro, TN
05.2008 - 06.2008
  • Page warehouse to let them know customer was there
  • Log and verify customers ID
  • Call customer to verify their pickup date
  • Call customers to schedule deliveries
  • Confirm deliveries
  • Give customer their time range for deliveries
  • Utilize various computer programs to update customers file
  • Handle any problems customers had
  • Answered survey phone and asked customer questions about delivery to make sure everything went as planned
  • Made sure there was no damage done to property if there was note it on survey so they would get the help they needed.

Childcare Provider

Learning Center
Murfreesboro, TN
03.2008 - 05.2008
  • Maintained effective schedule balance between rest periods, active play and instruction.
  • Enforced rules and managed behavior through developmentally appropriate discipline.
  • Assisted children with putting on coats and cold-weather gear before going outside.
  • Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.
  • Led children in creative, athletic and educational activities while maintaining safe and orderly group.
  • Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
  • Distributed food, napkins and beverages in preparation for snack time.
  • Introduced children to educational games and activities to boost learning.
  • Added daily log information to permanent records outlining observations, meals and any medications administered for acute or chronic conditions.
  • Instructed children in crafts and other activities to promote gross and fine motor skills.
  • Helped children develop motor skills in preparation for preschool and kindergarten.
  • Kept areas clean, organized and stocked, and sanitized surfaces and toys.
  • Consulted with families to discuss activities and behaviors of each child.
  • Developed lessons and activities to promote children's physical and emotional development.

Food Service Worker

White Castle
Clarksville, TN
09.2005 - 04.2006
  • Cooked batches of food according to standard recipes.
  • Performed food preparation responsibilities to meet franchise standards for quantities, speed and packaging.
  • Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
  • Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
  • Greeted customers promptly and took orders to keep flow of traffic moving.
  • Prepared variety of foods according to customers' orders or supervisors' instructions by following approved procedures.
  • Performed shift change tasks each day to keep store neat and running smoothly.
  • Reduced customer wait times by quickly operating customer window and sales register.
  • Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
  • Resolved challenging customer complaints to full satisfaction by promoting brand loyalty and maximizing repeat business.
  • Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
  • Brewed coffee and tea and changed out drink station syrups.
  • Accurately operated cash register to process customer payments.
  • Kept drawer balanced by accurately processing cash, credit and debit payments.
  • Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
  • Kept kitchen, counter and dining areas cleaned and sanitized.

Food Service Worker

Dairy Queen
Murfreesboro, TN
04.2004 - 09.2004
  • Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
  • Performed food preparation responsibilities to meet franchise standards for quantities, speed and packaging.
  • Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
  • Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
  • Reduced customer wait times by quickly operating customer window and sales register.
  • Performed shift change tasks each day to keep store neat and running smoothly.
  • Prepared variety of foods according to customers' orders or supervisors' instructions by following approved procedures.
  • Examined trays to check contents for required items and complete orders.
  • Resolved challenging customer complaints to full satisfaction by promoting brand loyalty and maximizing repeat business.
  • Greeted customers promptly and took orders to keep flow of traffic moving.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Brewed coffee and tea and changed out drink station syrups.
  • Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Replenished serving stations with fresh food and cleaned up spills.
  • Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
  • Completed milkshakes and ice cream desserts for customers.
  • Accurately operated cash register to process customer payments.
  • Kept drawer balanced by accurately processing cash, credit and debit payments.
  • Assisted with training new employees

Education

High School Diploma -

Todd County Central High School
Elkton, KY
05.2006

Skills

  • Adaptability and Flexibility
  • Team Collaboration
  • Organization and Prioritization
  • Problem Solving
  • Critical Thinking
  • Staff Training
  • Time Management
  • Laptop and Mobile Device Use
  • Project Coordination
  • Documentation and Recordkeeping

Timeline

Merchandiser

Acosta
03.2013 - 03.2016

Customer Service Representative

Ashley Furniture Warehouse
05.2008 - 06.2008

Childcare Provider

Learning Center
03.2008 - 05.2008

Food Service Worker

White Castle
09.2005 - 04.2006

Food Service Worker

Dairy Queen
04.2004 - 09.2004

High School Diploma -

Todd County Central High School

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Jaclynn Holder