Jaclynn Kincaide
Summary
Proven leader with a track record of enhancing operational efficiency and team productivity at Loves Travel Stop. Skilled in Inventory Management and fostering a Positive Attitude, I excel in fast-paced environments, ensuring both customer satisfaction and compliance with Food Safety Standards. Achieved significant improvements in employee training and inventory processes, contributing to increased sales and team performance.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Fresh Food Manager
Loves Travel Stop
12.2023 - Current
- Maintained compliance with health code standards.
- Determined and implemented appropriate productivity, quality and service goals.
- Trained and led team of [Number] department team members.
- Purchased new inventory according to expected regular and holiday demand.
- Maintained a clean, safe, and sanitary work environment according to health department guidelines.
- Fostered a positive work atmosphere, contributing to increased employee morale and productivity.
- Assisted in budget planning for the fresh food department, ensuring alignment with overall store financial objectives.
- Oversaw daily operations within the fresh food department efficiently while managing a diverse team of associates.
- Trained and mentored new employees on proper handling techniques and company procedures, resulting in improved team performance.
Cashier
Loves Travel Stop
07.2021 - 12.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
- Promoted store promotions and incentive programs to increase overall sales revenue.
- Improved efficiency, organized checkout area for optimal workflow.
- Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
- Enhanced shopping experience, provided product information and location assistance.
- Ensured accuracy in financial transactions, reconciled cash with receipts daily.
- Facilitated smoother checkout process, trained new employees on POS systems.
- Performed cash, card, and check transactions to complete customer purchases.
- Handled cash with high accuracy and took care to check bills for fraud.
Forklift Operator
Lowe's Distribution Center
06.2019 - 07.2021
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
- Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
- Transported goods between warehouse locations according to shipment and storage needs.
- Operated forklift in compliance with OSHA guidelines and organizational policies.
- Unloaded and stacked materials by raising and lowering lifting devices.
- Collaborated with team members to complete tasks quickly and increase overall productivity.
Part Time Supervisor
Ups
09.2017 - 06.2019
- Developed a comprehensive training program to support new hires in understanding their roles and responsibilities.
- Improved overall operational efficiency with effective delegation of tasks among team members.
- Enhanced team productivity by implementing efficient time management strategies.
- Maintained accurate payroll records, ensuring prompt and correct payment for all staff members.
- Tracked employee vacation, sick and personal time.
- Updated employee files with new details such as changes in address or salary levels.
- Generated reports to track employee time and attendance.
Education
High School Diploma -
Stillman Valley High
Stillman Valley, IL05.2010
Skills
- Financial reports
- Stock Rotation
- Invoice Processing
- Staff Training
- Food safety understanding
- Inventory Management
- Food Safety Standards
- Monthly inventory
- Sales Analysis
- Problem-Solving
- Attention to Detail
- Problem-solving abilities
- Multitasking
- Reliability
- Positive Attitude
Certification
- Food Protection Manager, Servsafe - 2024-2029
Timeline
Fresh Food Manager
Loves Travel Stop
12.2023 - Current
Cashier
Loves Travel Stop
07.2021 - 12.2023
Forklift Operator
Lowe's Distribution Center
06.2019 - 07.2021
Part Time Supervisor
Ups
09.2017 - 06.2019
High School Diploma -
Stillman Valley High