Jacmar Solorzano
Pico Rivera,CA
Summary
Skilled and dedicated with experience in coordinating, planning, and supporting daily operational and administrative functions. Highly focused and results-oriented in supporting complex, deadline-driven operations; able to identify goals and priorities and resolve issues in initial stages. Highly competent who can be trusted with even the most confidential projects. Excel in turning disorganized environments into smooth-running operations and overhauling administrative processes to improve accuracy and efficiency.
Overview
6
6
years of professional experience
Work History
Guard
Allied security
10.2022 - Current
- Completed full building and grounds patrol every hour to spot and investigate concerns; interacted aggressively but non-confrontationally with all levels of personnel and the general public.
- Completed detailed reports on daily activities, incidents, or irregularities observed during shift hours.
- Assisted in emergencies by remaining calm under pressure, following established protocols, and providing support to first responders.
- Responded quickly to alarms or other emergencies while coordinating with local law enforcement when necessary for swift resolution of incidents.
- Detected potential threats by closely observing behaviors, identifying suspicious activities, and promptly reporting incidents to supervisors or law enforcement.
FC Associate 1
Amazon Fresh, Vernon
08.2020 - 06.2022
- Leveraged MS Excel to analyze a broad spectrum of business insights to inform data-driven strategic decisions from leadership; enforced safety procedures such as training employees in correct PPE attire when in different temperature zones for the warehouse; coordinated timely fulfillment of 120+ orders per hour, managing complex delivery logistics and scheduling.
- Followed procedures at all times for personal and team safety.
- Maintained compliance with company safety policies and brought violations to the attention of management.
- Maintained clean and organized workspaces, adhering to health and safety regulations while maximizing productivity.
Sales Associate
Vans, Citadel Outlets
09.2018 - 12.2021
- Connected with 200+ customers per day, building trust to advise on optimal product purchase and cross-sell additional products; maintaining a clean, organized inventory and curated displays of rotating seasonal clothing and accessories; meticulously handled POS system transactions including credit, cash, exchanges, returns, and seamless and accurate cash flow.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges, and refunds following store policy.
- Maintained acalm demeanor and professionally managed issues in busy, high-stress situations.
Education
Education in progress - Photography and Graphics designs
East Los Angeles College, Monterey Park
09.2024
Skills
- Team building
- Verbal communication
- Strategic Planning
- Exclusive leadership
- Microsoft Excel
- Microsoft Word
- Bilingual
- Customer Service
- Problem-solving abilities
- Active Listening
- Critical Thinking
- Data Entry
- Money handling abilities
- Payment Processing
- Scheduling
- Follow-up skills
Timeline
Guard
Allied security
10.2022 - Current
FC Associate 1
Amazon Fresh, Vernon
08.2020 - 06.2022
Sales Associate
Vans, Citadel Outlets
09.2018 - 12.2021
Education in progress - Photography and Graphics designs
East Los Angeles College, Monterey Park