Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Jacob T. Albin

Jacob T. Albin

Dallas,USA

Summary

Dynamic Business Analyst with a proven track record at Nike, excelling in automation and data analysis. Expert in SQL and Python, I enhanced KPI reporting for 150+ stakeholders and achieved 99.99% uptime for robotics. Passionate about collaboration and navigating complex technical issues across teams, I drive impactful solutions that align with business objectives.

Overview

4
4
years of professional experience
3
3
Certification

Work History

Business Analyst (WCS)

Nike
Dallas, TX
06.2024 - Current
  • Delivered technical production support for automated sorters and robotics across seven distribution centers.
  • Developed SQL, Python, and PowerShell scripts to automate weekly KPI reporting for over 150 stakeholders.
  • Technical SME for a 500-person site, on system messaging, data, and BI tools, for real-time operations and data monitoring.
  • Resolved over 90 critical incidents through networking fundamentals and disaster recovery protocols.
  • Achieved 99.99% uptime for 500-unit robotics fleet via vendor maintenance and system optimization.
  • Drafted functional specifications and user stories outlining project scope, objectives, and deliverables for efficient ITSM, SIT, and UAT..
  • Provided WCS expertise during the auto-packaging machine rollout, presenting complex technical concepts clearly for all audiences,
  • Co-led a national product recycling initiative, sustainably repurposing over 2,500 Nike items.

Product Analyst - WFM, Platform

Veryable
Dallas, Tx
04.2022 - 02.2024
  • Oversaw development of 15 key features for scheduling SaaS focused on labor cost management and demand-based planning including user stories and technical requirements in Gherkin Scenarios.
  • Designed data pipeline using Amplitude and SQL to track user engagement KPIs, delivering actionable dashboards.
  • Collaborated with Product and SWE Managers to document user stories, product features, bugs, and sprint priorities via GitHub Pages.
  • Enhanced selection algorithm for the 'Autofill' feature, resulting in a projected 6% daily job fulfillment and $3.6 million ARR.
  • Supported integration leads on client scheduling data projects using Workato and Twilio APIs for the Text2Schedule feature.
  • Conducted outreach for four new logo demos, assisting leadership in refining product-market fit, earning executive recognition through contributions to product strategy and market alignment.

Education

BBA - Management Information Systems & Supply Chain Management

BAYLOR UNIVERSITY
Waco, Texas
05.2023

Skills

  • AI tools and automation
  • Data analysis and visualization
  • Reporting, presentation, and consultation skills
  • Business intelligence tools
  • Domo, Power BI, Tableau
  • API integration and no-code solutions
  • Scripting languages
  • Python, SQL, CSS, JavaScript, HTML, PowerShell
  • Data management platforms
  • Snowflake and DBeaver
  • Automation platforms
  • Zapier, Make, Workato
  • Technical documentation
  • Product Requirement Docs with Gherkin
  • User stories, specifications, and requirements
  • Incident resolution strategies
  • Analytical thinking
  • Distributed team collaboration
  • Problem-solving
  • Strategic planning
  • Business process improvement
  • Client relationship management
  • Systems analysis
  • Competitive analysis
  • Clear communication
  • Product management
  • CRM systems
  • Business solutions develop

Certification

  • Workato Automation Pro level 3
  • Locus Robotics Field Services level 2
  • Locus Robotics Site Champion

Timeline

Business Analyst (WCS)

Nike
06.2024 - Current

Product Analyst - WFM, Platform

Veryable
04.2022 - 02.2024

BBA - Management Information Systems & Supply Chain Management

BAYLOR UNIVERSITY

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Jacob T. Albin