Organized and dependable candidate successful at managing on added responsibilities to meet team goals. Willingness to take multiple priorities with a positive attitude.
Work History
Information Updater
7 Years 3 Months
ALN Apartment Data | 05.2019 - Current
Manage high volume of outbound calls to properties nationwide for market survey.
Update data entries to ensure accuracy and completeness.
Learn new software that is required to assist our customers.
Work with a team and independently. There are times that we work from home due to weather or other issues. Am able to work well within the team regardless of location.
Have assisted in IT issues within the office due to our main office being in Texas. My knowledge of computers has enabled me to assist in computer repairs or software updates.
Certified Swing Manager
2 Years
McDonalds | 04.2019 - 04.2021
Originally worked as a manager in the Murray, Ky location until I was transferred to the Draffenville, Ky location to help troubleshoot issues within the store.
Ran shifts and oversaw kitchen operations to ensure smooth service.
Helped maintain and re-educate policies for the employees that either did not know or forgot them.
I did everything from running the shift to running the kitchen
Helping maintain and reteach policies to the employees that either did not know or forgot them.
Implemented inventory management systems to minimize waste and reduce costs.
Assembly Operator
2 Months
Briggs and Stratton | 01.2019 - 03.2019
Assisted in various areas on the line to ensure that quality product was being produced and shipped.
Managed responsibilities effectively until company location closure led to layoff.
Operated assembly line equipment to assemble and test engines efficiently.
Followed safety protocols to maintain a safe working environment for all team members.
Collaborated with team members to optimize production workflow and reduce downtime.
Shift Manager in Training
2 Years 9 Months
Mcdonalds | 05.2015 - 02.2018
Trained new employees while staying updated on policies and procedures, contributing to a well-informed team.
Assisted the manager with all aspects of running a shift.
I was able to work and manage every area of the restaurant.
Certified Swing Manager
10 Months
Mcdonalds | 02.2018 - 12.2018
Transferred within company to support operations of newly acquired store, ensuring seamless transition for staff and customers.
Managed employee performance to give guests accurate, efficient and personable service each and every time.
Implemented inventory management systems to minimize waste and reduce costs.
Oversaw employee performance reviews to ensure high-quality service. to give guests accurate, efficient and personable service each and every time.
Line Operator
3 Months
Pella | 02.2015 - 05.2015
Produced vinyl cuts for door assembly process.
Operated machinery to assemble window and door products efficiently.
Monitored production line for quality assurance and adherence to specifications.
Collaborated with team members to ensure seamless workflow across shifts.
Assembly Line Worker
9 Months
Briggs and Stratton | 05.2014 - 02.2015
Loaded cylinders onto the line.
Checked for leaks or needed repairs.
Reported to technician if there were any quality issues.
Administrative Assistant
7 Months
Finish Line Car Wash | 10.2013 - 05.2014
Answered phones, directed calls, accepted payments from customers, managed accounts payable/receivable, and ensured office and customer needs were met.
Answered phones/directed phone calls, accepted payment from customers, accounts payable/receivable, ensured the office and customers were cared for at all times.
Executed record filing system to improve document organization and management.
Created and maintained databases for tracking and recording customer data to improve accessibility and accuracy.
Maintained confidentiality of sensitive information by adhering to privacy policies and implementing secure filing systems to protect data integrity.
Crew Trainer
1 Year 6 Months
McDonalds | 11.2011 - 05.2013
Assisted in running the store, however, my main responsibility was to train new employees and keep up to date on new policies and procedures.
Balanced cash drawers at the end of shift
Completed daily company reports regarding sales, employees and inventory.
Senior Information Security Incident and Problem Manager at Shared Services Connected LtdSenior Information Security Incident and Problem Manager at Shared Services Connected Ltd