Jacob Alipoon
Santa Rosa,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
Work History
Major Sales
Costco
Ukiah
06.2022 - 02.2023
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Worked with cross-functional teams to achieve goals.
- Maintained updated knowledge through continuing education and advanced training.
Cashier
Costco
04.2020 - 01.2021
- Specific job duties consist of greeting customers and ringing up purchases.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Trained new team members in cash register operation, stock procedures, and customer services.
Front End Assistant
Costco
08.2018 - 04.2020
- Duties consist pushing carts, assisting on the front end and assisting in other departments as necessary.
- Maintained cleanliness of store, including dusting shelves and stocking merchandise.
- Collaborated with other departments within the organization on various tasks.
- Assisted in training new staff members on basic front end operations.
Photo Electronic Clerk
Smiths
09.2017 - 07.2018
- Duties consisted of cashiering, making sales, processing photos, and filing inventory.
- Delivered high-quality customer service through deep commitment to knowledge and performance.
- Operated cash register to process cash, check, and credit card transactions.
- Maintained records of inventory, sales, and shrinkage.
Manager
South Davis Recreation Center
04.2017 - 08.2017
- Duties consisted of money handling, opening and closing the facility, solving concerns from customers, overlooking events and supervising employees among other tasks.
- Monitored staff performance and addressed issues.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Cashier
South Davis Recreation Center
01.2017 - 08.2017
- Duties consisted of money handling, operating a cash register, greeting customers answering their question and concerns and signing them up for classes and memberships.
- Accepted cash and credit card payments, issued receipts and provided change.
- Collected payments, renewed memberships and resolved billing issues.
- Welcomed members and visitors to gym and provided accurate information concerning available programs and activities.
Courtesy Clerk
Raley's
03.2016 - 11.2016
- Duties consisted of bagging customer’s groceries, clearing the parking lot of carts, cleaning the restrooms, stocking the merchandise, and engaging customers in a friendly and professional manner.
Athletic Director Assistant
Rio Lindo Adventist Academy
09.2013 - 06.2014
- Responsibilities consisted of cleaning the gymnasium and pool, setting up for sport events and games
- Washing jerseys and running the concessions stands and occasionally flagging for volleyball tournaments.
Education
High School Diploma -
Rio Lindo Adventist Academy
06.2015
Skills
- Self-Directed
- Customer Service
- Cash Register Operation
- Staff Training
- Team building
- Time management abilities
- Adaptability
- Organizational Skills
Languages
German
Limited
References
References available upon request.
Timeline
Major Sales
Costco
06.2022 - 02.2023
Cashier
Costco
04.2020 - 01.2021
Front End Assistant
Costco
08.2018 - 04.2020
Photo Electronic Clerk
Smiths
09.2017 - 07.2018
Manager
South Davis Recreation Center
04.2017 - 08.2017
Cashier
South Davis Recreation Center
01.2017 - 08.2017
Courtesy Clerk
Raley's
03.2016 - 11.2016
Athletic Director Assistant
Rio Lindo Adventist Academy
09.2013 - 06.2014
High School Diploma -
Rio Lindo Adventist Academy