Jacob Allen
Holly Springs,NC
Summary
Personable & dedicated worker with extensive experience. Solid team player with upbeat, positive attitude & proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction & contribute to company success. Self-starter, Articulate, & enthusiastic with results-oriented & a demonstrated passion for building relationships, cultivating partnerships & growing businesses.
Overview
11
11
years of professional experience
Work History
Operations Manager
Allonco Meats
Elgin, IL
01.2014 - 04.2020
- Planned production operations while establishing priorities and sequences for manufacturing processes.
- Scheduled staff work assignments, rotations and overtime.
- Reviewed production orders, schedules, delivery dates and inventory levels to determine product availability.
- Promoted employee safety awareness based on understanding of regulatory mandates and organizational best practices.
- Coached and mentored employees to develop and enhance career skills.
- Scanned and stored files and records electronically to reduce paper files and secure data.
Category Leader (Frozen Foods)
Trader Joe's
Cary, NC
04.2020 - 04.2022
- Loaded and unloaded delivery vehicles to maintain inventory.
- Assisted customers with product, promotion and policy information.
- Maintained current and accurate inventory with cycle counts and audits.
- Updated pricing and sales signs to promote merchandise.
- Resolved or assisted in handling routine customer concerns within established guidelines.
- Analyzed store's inventory and ordered merchandise and products to keep stock level.
- Delegated work to staff, setting priorities and goals.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Low Voltage & Fire Alarm Technician
Intellicom
Durham, NC
04.2022 - Current
- Utilized effective troubleshooting methods, removed malfunctioning components and identified wiring issues to restore systems to working order.
- Assessed project blueprints and drawings to assess project scope and required materials.
- Conducted diagnostic tests to assess wire, part and system malfunctions.
- Set up and performed routine maintenance on fire alarm, security and closed circuit TV systems for various clients.
- Maintained detailed logs of installation, repair and updating services.
- Kept detailed inventory records of parts and materials and took note of potential shortages or problems.
- Installed, tested and maintained fire alarm systems according to NFPA standards.
- Repaired and replaced defective components in fire alarm systems.
- Performed periodic inspections of fire alarms to ensure proper functioning.
- Troubleshot system malfunctions and determined necessary repairs or replacements.
Education
Associate of Arts -
Elgin Community College
Elgin, IL06.2014
Skills
- Master Scheduling
- Continuous Improvement Processes
- Progress Reporting
- Team Building
- Customer Service
- Microsoft Office
- People Skills
- Organizational Skills
- Problem Resolution
- Planning & Organizing
- Critical Thinking
- Conflict Resolution
Timeline
Low Voltage & Fire Alarm Technician
Intellicom
04.2022 - Current
Category Leader (Frozen Foods)
Trader Joe's
04.2020 - 04.2022
Operations Manager
Allonco Meats
01.2014 - 04.2020
Associate of Arts -
Elgin Community College