Jacob Anders
Clemson
Summary
Dynamic professional with a proven track record at Itron and Ingles Markets Inc, excelling in roles that demand exceptional customer service and workplace safety. Skilled in product assembly and fostering team collaboration, I significantly enhanced productivity and customer satisfaction. Expert in problem-solving and mentoring, I drive efficient operations and positive outcomes.
Overview
3
3
years of professional experience
Work History
Manufacturer
Itron
11.2024 - Current
- Collaborated with team members to achieve targets, resulting in increased productivity and timely order fulfillment.
- Worked with raw materials to develop complete and commercially viable products.
- Consistently met deadlines by prioritizing tasks effectively and efficiently managing resources.
Customer Service Manager
Ingles Markets Inc
10.2021 - 11.2024
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Took ownership of customer issues and followed problems through to resolution.
- Managed a team of customer service representatives, fostering a positive work environment focused on teamwork and collaboration.
- Reduced customer complaints, proactively addressing issues and implementing effective solutions.
- Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Education
High School Diploma -
D. W. Daniel High School
Pickens, SC05-2022
Skills
- Product assembly
- Machine operation
- Workplace safety
- Customer service
- Problem-solving
- Microsoft outlook, word, and Excel
- Customer focused
- Training and mentoring
Timeline
Manufacturer
Itron
11.2024 - Current
Customer Service Manager
Ingles Markets Inc
10.2021 - 11.2024
High School Diploma -
D. W. Daniel High School
Similar Profiles
Shanijia HendersonShanijia Henderson
Operator at ItronOperator at Itron
Brett KaffenbergerBrett Kaffenberger
Global Line of Business Executive, Water Networks at ItronGlobal Line of Business Executive, Water Networks at Itron
Davud GayibovDavud Gayibov
Full Stack Software Developer at ItronFull Stack Software Developer at Itron
Joshua NevelsJoshua Nevels
Operator 2 at ItronOperator 2 at Itron
Cole GerardCole Gerard
Clemson Sports Media at Anthony Weeks and Clifton CanadyClemson Sports Media at Anthony Weeks and Clifton Canady