Jacob Anderson
Sand Springs
Summary
Driven and customer-focused professional with a proven track record at Texas Roadhouse, adept at ensuring guest satisfaction through effective team collaboration and exceptional service. Skilled in using point-of-sale systems and safe food handling, I excel in upselling and maintaining order accuracy. Demonstrated ability to resolve issues with calmness, enhancing the dining experience.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Server
Texas Roadhouse
Tulsa
01.2024 - Current
- worked with other servers to make sure everyone's food was being ran in a timely order
- Took care of my own tables, making sure they received everything that they needed/wanted
- knowledge of basic percentages due to tips
- communicated with customers and kitchen staff to make sure everything was clear and in order
- addressed customer issues with calmness and willingness to help
Team Member
Chick-Fil-A
06.2020 - 01.2024
- worked with customers to ensure satisfaction (refilling drinks, giving change)
Volunteer
Broken Arrow Aquarium
04.2020 - 06.2020
Mowing - Seasonal
Self-employed
Sand Springs
Education
High School Diploma -
Charles Page High School
Sand Springs, OK04-2023
Associate of Applied Science - Air Conditioning/Refrigeration
OSU Institute of Technology
Okmulgee, OKSkills
- Use of Point-of-sale system
- Upselling
- Safe food handling
- Cash handling
- Team collaboration
- Effective customer upselling
- Positive guest interactions
- Menu memorization
- Order accuracy
- Beverage preparation
- Suggestive selling
Certification
- Student ASE: Brakes
- Student ASE: Maintenance-Light Repair
Organizations
- SkillsUSA
- Fine Arts
- Community Service
- Outreach Center
- Oklahoma Blood Institute
- Broken Arrow Aquarium
Affiliations
- Fishing
- Model trains
- Reading and working on cars
References
References available upon request.
Timeline
Server
Texas Roadhouse
01.2024 - Current
Team Member
Chick-Fil-A
06.2020 - 01.2024
Volunteer
Broken Arrow Aquarium
04.2020 - 06.2020
Mowing - Seasonal
Self-employed
High School Diploma -
Charles Page High School
Associate of Applied Science - Air Conditioning/Refrigeration
OSU Institute of Technology
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