Jacob Armstrong
Muscle Shoals,AL
Summary
Adept at terrain analysis and leadership, I excelled in fast-paced environments, from the Army to retail sectors like Kohl's. Demonstrating professionalism and equipment troubleshooting, I enhanced team efficiency and customer satisfaction, contributing to significant improvements in operational readiness and sales outcomes.
Overview
5
5
years of professional experience
Work History
Cavalry Scout (19D)
Army
08.2021 - Current
- Promoted a positive work environment by consistently demonstrating professionalism, dedication, and respect for fellow soldiers.
- Maintained high levels of physical fitness to meet the demands of extended field operations.
- Contributed to successful missions by utilizing advanced technologies for surveillance and target acquisition.
- Operated various weapon systems proficiently, ensuring accurate engagement of targets during live-fire exercises.
- Enhanced unit readiness by conducting regular vehicle maintenance and inspections.
- Collaborated with other military branches for joint training exercises, strengthening inter-service relationships and coordination.
- Conducted thorough after-action reviews to identify areas for improvement in future missions.
- Developed strong communication skills through regular reporting to command on mission progress and findings.
- Optimized decision-making processes under pressure through consistent application of effective problem-solving strategies.
- Ensured the safety of personnel by adhering to proper safety protocols during both training exercises and operational activities.
Assembly Line Machine Operator
Es Robbins Company
03.2021 - 05.2021
- Adapted easily to changes in processes or work assignments, maintaining productivity in a fast-paced environment.
- Upheld strict quality standards through frequent visual inspections of components throughout the assembly process.
- Reduced machine downtime with proactive maintenance, troubleshooting, and repair tasks.
- Enhanced workplace safety by strictly adhering to company policies and procedures during machine operation.
- Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
- Set up and ran machinery to produce exceptional products for industrial needs.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
Sales Associate
Hibbett Sporting Goods
11.2020 - 03.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
Cashier
Jacks
02.2020 - 06.2020
- Greeted customers entering store and responded promptly to customer needs.
- Accurately handled cash register transactions while providing excellent customer service.
- Maintained a clean and organized workspace, ensuring a welcoming environment for customers.
- Demonstrated excellent multitasking skills, balancing customer orders and requests to maintain satisfaction.
- Cleaned and organized condiment and beverage stations to maintain tidiness.
- Handled high-pressure situations calmly during busy periods or equipment malfunctions, keeping operations running smoothly under challenging circumstances.
- Demonstrated adaptability by quickly learning new menu items and promotions, effectively communicating relevant information to customers.
Sales Associate
Kohl's
10.2019 - 01.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Built relationships with customers to encourage repeat business.
Education
High School Diploma -
Muscle Shoals High School
Muscle Shoals, AL05-2021
Skills
- Equipment management
- Equipment Maintenance
- Leadership skills
- Problem-solving abilities
- Advanced reconnaissance
- Multitasking
- Reliability
- Situational Awareness
- Team building
- Conflict Resolution
- Professionalism
- Equipment Troubleshooting
Timeline
Cavalry Scout (19D)
Army
08.2021 - Current
Assembly Line Machine Operator
Es Robbins Company
03.2021 - 05.2021
Sales Associate
Hibbett Sporting Goods
11.2020 - 03.2021
Cashier
Jacks
02.2020 - 06.2020
Sales Associate
Kohl's
10.2019 - 01.2020
High School Diploma -
Muscle Shoals High School
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