Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jacob Armstrong

Muscle Shoals,AL

Summary

Adept at terrain analysis and leadership, I excelled in fast-paced environments, from the Army to retail sectors like Kohl's. Demonstrating professionalism and equipment troubleshooting, I enhanced team efficiency and customer satisfaction, contributing to significant improvements in operational readiness and sales outcomes.

Overview

5
5
years of professional experience

Work History

Cavalry Scout (19D)

Army
08.2021 - Current
  • Promoted a positive work environment by consistently demonstrating professionalism, dedication, and respect for fellow soldiers.
  • Maintained high levels of physical fitness to meet the demands of extended field operations.
  • Contributed to successful missions by utilizing advanced technologies for surveillance and target acquisition.
  • Operated various weapon systems proficiently, ensuring accurate engagement of targets during live-fire exercises.
  • Enhanced unit readiness by conducting regular vehicle maintenance and inspections.
  • Collaborated with other military branches for joint training exercises, strengthening inter-service relationships and coordination.
  • Conducted thorough after-action reviews to identify areas for improvement in future missions.
  • Developed strong communication skills through regular reporting to command on mission progress and findings.
  • Optimized decision-making processes under pressure through consistent application of effective problem-solving strategies.
  • Ensured the safety of personnel by adhering to proper safety protocols during both training exercises and operational activities.

Assembly Line Machine Operator

Es Robbins Company
03.2021 - 05.2021
  • Adapted easily to changes in processes or work assignments, maintaining productivity in a fast-paced environment.
  • Upheld strict quality standards through frequent visual inspections of components throughout the assembly process.
  • Reduced machine downtime with proactive maintenance, troubleshooting, and repair tasks.
  • Enhanced workplace safety by strictly adhering to company policies and procedures during machine operation.
  • Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
  • Set up and ran machinery to produce exceptional products for industrial needs.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.

Sales Associate

Hibbett Sporting Goods
11.2020 - 03.2021
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.

Cashier

Jacks
02.2020 - 06.2020
  • Greeted customers entering store and responded promptly to customer needs.
  • Accurately handled cash register transactions while providing excellent customer service.
  • Maintained a clean and organized workspace, ensuring a welcoming environment for customers.
  • Demonstrated excellent multitasking skills, balancing customer orders and requests to maintain satisfaction.
  • Cleaned and organized condiment and beverage stations to maintain tidiness.
  • Handled high-pressure situations calmly during busy periods or equipment malfunctions, keeping operations running smoothly under challenging circumstances.
  • Demonstrated adaptability by quickly learning new menu items and promotions, effectively communicating relevant information to customers.

Sales Associate

Kohl's
10.2019 - 01.2020
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Built relationships with customers to encourage repeat business.

Education

High School Diploma -

Muscle Shoals High School
Muscle Shoals, AL
05-2021

Skills

  • Equipment management
  • Equipment Maintenance
  • Leadership skills
  • Problem-solving abilities
  • Advanced reconnaissance
  • Multitasking
  • Reliability
  • Situational Awareness
  • Team building
  • Conflict Resolution
  • Professionalism
  • Equipment Troubleshooting

Timeline

Cavalry Scout (19D)

Army
08.2021 - Current

Assembly Line Machine Operator

Es Robbins Company
03.2021 - 05.2021

Sales Associate

Hibbett Sporting Goods
11.2020 - 03.2021

Cashier

Jacks
02.2020 - 06.2020

Sales Associate

Kohl's
10.2019 - 01.2020

High School Diploma -

Muscle Shoals High School
Jacob Armstrong