Jacob Ashburn
Nashville,TN
Summary
Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.
Overview
6
6
years of professional experience
Work History
Bar Manager
Kayne Prime
Nashville, Tennessee
12.2023 - Current
- Managed bar staff, trained new hires, and implemented disciplinary procedures when necessary.
- Ordered and maintained an adequate supply of alcoholic beverages, glassware, garnishes, ice, napkins, straws and other items needed for drinks.
- Developed drink recipes and menus to meet customer preferences while optimizing profitability.
- Maintained accurate records of liquor inventory and purchases for budgeting purposes.
- Managed day-to-day operations including opening and closing duties, scheduling shifts for employees, cash handling procedures and payroll processing.
- Ensured compliance with local health codes regarding food storage temperatures or alcohol serving guidelines.
Manager
Etch Restaurant
Nashville, TN
01.2023 - 12.2023
- Monitored staff performance and addressed issues.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Exercised good judgment and decision-making in escalating concerns and resolving issues.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training.
Manager
Kayne Prime
Nashville, TN
02.2021 - 12.2022
- Trained employees on additional job positions to maintain coverage of roles.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Conducted inventory counts by assessing current state of inventory integrity against target accuracy levels and tracking variances.
- Established and created training programs to enhance employee knowledge of best practices, resulting in improved customer satisfaction.
- Managed shifts in absence of general manager to deliver excellent customer service while promoting sales.
- Coordinated ordering, receiving merchandise, pricing and stocking to maintain appropriate product levels on shelves.
- Conducted regular evaluations and addressed performance concerns directly with employees.
- Worked closely with executives to guide budget planning.
Manager
Virago
Nashville, TN
02.2020 - 02.2021
- Trained employees on additional job positions to maintain coverage of roles.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Conducted inventory counts by assessing current state of inventory integrity against target accuracy levels and tracking variances.
- Established and created training programs to enhance employee knowledge of best practices, resulting in improved customer satisfaction.
- Managed shifts in absence of general manager to deliver excellent customer service while promoting sales.
- Coordinated ordering, receiving merchandise, pricing and stocking to maintain appropriate product levels on shelves.
- Interviewed, hired and trained new employees.
- Conducted regular evaluations and addressed performance concerns directly with employees.
- Employed active listening to remedy employee conflicts.
- Arranged and managed contracts with numerous vendors.
Bartender
Kayne Prime
Nashville, TN
01.2019 - 02.2020
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Managed bar area, cocktail design and menu and handled inventory, regulation compliance and customer relationships.
- Recommended food and drinks to patrons based on preference, pairings and special promotions.
- Kept track of bar tabs and transferred open tabs to dining area for wait staff.
- Stayed up-to-date on latest mixology trends, bar equipment and sanitation standards.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
- Trained new bartenders on drink preparation and guest tailoring techniques.
- Planned and updated menus to accommodate customer preferences.
Education
High School Diploma -
CCCHS
Cheatham County05.2002
Skills
- Staff development
- Project management
- Issue and conflict resolution
- Workforce Management
- Planning
- Clerical
- Reliable and trustworthy
- People skills
- Relationship building
Timeline
Bar Manager
Kayne Prime
12.2023 - Current
Manager
Etch Restaurant
01.2023 - 12.2023
Manager
Kayne Prime
02.2021 - 12.2022
Manager
Virago
02.2020 - 02.2021
Bartender
Kayne Prime
01.2019 - 02.2020
High School Diploma -
CCCHS
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