Jacob Baldwin
Evans
Summary
Hardworking and dependable business student with well-rounded experience in sales, customer service, hospitality, and business operations. Demonstrated leadership and organizational skills by managing scheduling and payroll as a pool attendant. Achieved over $5,500 in life insurance sales and co-owned a lawn care business, where I led marketing efforts and maintained strong customer relationships. Gained valuable hospitality and event coordination experience as a Houseman/Banquet Server at the Marriott Convention Center in Augusta, supporting large-scale event setup, guest services, and facility upkeep. A strong communicator known for teamwork, problem-solving, and consistently delivering quality service in fast-paced, high-pressure environments.
Overview
3
3
years of professional experience
Work History
Life Insurance Sales Intern
American Income Life Insurance Agency
06.2024 - 08.2024
- Achieved $5,500+ in life insurance policy sales in July 2024, ranking among the top interns in the region.
- Met with clients to assess financial needs and recommend tailored life insurance solutions.
- Delivered detailed policy presentations, educating customers on coverage options and long-term benefits.
- Built and maintained strong client relationships through networking, referrals, and personalized follow-ups.
Part Owner
Top Dawg Landscaping LLC.
10.2021 - 08.2024
- Co-owned and operated a local lawn care business, managing customer relations, scheduling, and service delivery.
- Provided mowing, raking, mulching, hedge trimming, and seasonal yard maintenance for a growing client base.
Pool Attendant
Elite Pool Maintenance
07.2021 - 08.2022
- Supervised pool operations, ensuring compliance with all safety regulations for 50+ visitors daily.
- Created and maintained weekly employee schedules, ensuring proper shift coverage.
- Tracked and verified employee work hours to ensure accurate payroll reporting.
- Conducted daily water tests, adjusting pH and chlorine levels to maintain 100% compliance with health standards.
Housemen
Marriott Hotel
05.2022 - 07.2022
- Maintained cleanliness and presentation of public areas, restrooms, hallways, and back-of-house spaces to Marriott brand standards.
- Assisted in setting up and breaking down event spaces (tables, chairs, AV equipment) for banquets, conferences, and meetings.
- Responded promptly to guest requests and coordinated with other departments to ensure exceptional service.
- Assisted room attendants with deep-cleaning projects and high-volume turnover days.
- Followed all safety and sanitation protocols to ensure a clean and hazard-free environment.
- Played a key role in the successful setup and turnaround of large-scale events, including conventions with over 500 attendees.
- Recognized by supervisors for reliability and quick response times to guest and staff needs during high-traffic events.
- Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
Cashier/POS
Five Guys
03.2021 - 02.2022
- Provided exceptional customer service by accurately taking and processing orders in a fast-paced environment.
- Assisted in multiple roles, including food prep, cashiering, and maintaining cleanliness throughout the restaurant.
- Collaborated with team members to ensure efficiency and maintain a smooth workflow during peak hours.
- Maintained compliance with food safety and sanitation standards to uphold company policies.
Education
BBA - Business Administration And Management
Georgia Southern University
Statesboro, GA12-2025
Business Management
University Of North Georgia
07-2023
Skills
- Microsoft Office Suite / Google Workspace
- Sales & Customer Relations
- Social Media Marketing & Promotions
- Team Leadership & Training
- Scheduling & Payroll Management
- Business Operations & Financial Planning
- Time Management & Organization
- Problem-Solving & Critical Thinking
- Customer Service & Conflict Resolution
- Adaptability & Multitasking
- Inventory Management & Quality Control
- Customer service
- Attention to detail
- Multitasking
- Decision-making
Accomplishments
- Dean's List ( Fall 2023, Spring 2023, Fall 2024)
- Temporary Georgia Insurance License
- Created a Lawn Care Business with a childhood friend during college
Affiliations
- Eagle Economics Society
- Southern Hospitality Executives
Personal Information
Title: Business Management/Administration
Languages
Spanish
Limited Working
Timeline
Life Insurance Sales Intern
American Income Life Insurance Agency
06.2024 - 08.2024
Housemen
Marriott Hotel
05.2022 - 07.2022
Part Owner
Top Dawg Landscaping LLC.
10.2021 - 08.2024
Pool Attendant
Elite Pool Maintenance
07.2021 - 08.2022
Cashier/POS
Five Guys
03.2021 - 02.2022
BBA - Business Administration And Management
Georgia Southern University
Business Management
University Of North Georgia
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