Jacob Ball
Houston
Summary
Detail-oriented and dependable professional with a strong background in clerical support and security operations. Skilled in administrative tasks such as data entry, scheduling, recordkeeping, and front desk management, combined with hands-on experience maintaining a safe and secure environment. I am known for excellent communication, problem-solving abilities, and a calm, professional demeanor in high-pressure situations. Proven ability to manage confidential information, interact effectively with the public, and adapt to diverse work settings.
Overview
10
10
years of professional experience
Work History
Security Officer
Allied Universal Security Services
09.2018 - Current
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Managed daily front desk operations, including check-ins, check-outs, and room assignments and appointments.
- Answered multi-line phone systems and routed calls appropriately. Maintained accurate guest records and performed data entry with a high degree of accuracy.
- Authorized entrance papers and granted or denied entrance to building. Monitored central alarm systems for fire, intrusion and duress alarms and responded to emergencies weekly.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Conducted patrols of key areas to spot and control security concerns.
- Inspected suspicious activities and monitored premises for criminal acts and rule infractions.
- Monitored and authorized entrance and departure of visitors daily.
- Greeted guests professionally and courteously cultivate a welcoming atmosphere while making safety top priority.
- Patrolled and monitored premises in company vehicle, on bicycle and by foot. Inspected multiple areas within building to uncover suspicious behavior.
Warehouse Worker
Twin Star
10.2017 - 07.2018
- Alternated goods in inventory by observing first-in/first-out approach to keep shelves organized and properly stocked.
- Loaded, unloaded and moved material to and from storage and production areas.
- Managed product staging to efficiently transfer items between receiving, storage and shipping locations.
- Moved and lifted heavy loads of merchandise using equipment.
- Checked packages and merchandise for damage and quickly notified vendors to request replacements.
- Operated company vehicles and heavy equipment with focus on safety and risk management.
- Transferred inventory to and from target destinations using forklifts and other transportation vehicles.
Car Detailer
Mr Carwash
04.2016 - 08.2017
- Used cleaning, protective and restorative agents to maintain and enhance appearance of vehicles.
- Mixed cleaning solutions, abrasive compositions and other compounds to clean interior and exterior of vehicle.
- Reported any customer-oriented issues immediately for swift assistance and resolution.
- Performed inspections daily and kept complete, accurate records of vehicle condition.
- Vacuumed interiors of vehicles to remove dirt and debris.
- Shined vehicle windows and windshields to remove water spots.
- Applied revitalizers and preservation agents to vinyl or leather surfaces and treated fabrics with spot-and stain-resistant chemicals to preserve and protect interior components.
- Applied wax to vehicle exteriors and buffed to brilliant shine.
Truck Loader
Ups
11.2015 - 02.2016
- Increased storage space by devising inventive stacking methods.
- Lifted and slid packages weighing up to 50 pounds on conveyor belts to transport items.
- Performed general support clean-up duties and maintained clean work area by using high-pressure water.
- Loaded and strapped shipments into place on trucks.
- Maintained excellent attendance record, consistently arriving to work on time.
Education
Associate of Applied Science - Health And Science Major
Houston Community College
Houston, TX06.2025
Skills
- Theft Prevention Training
- Customer service
- Administrative and Clerical Skills
- Technical proficiency
- Time Management & Multitasking
- Attention to Detail
- Communication and Interpersonal Skills
- Problem Solving and Conflict Resolution
Timeline
Security Officer
Allied Universal Security Services
09.2018 - Current
Warehouse Worker
Twin Star
10.2017 - 07.2018
Car Detailer
Mr Carwash
04.2016 - 08.2017
Truck Loader
Ups
11.2015 - 02.2016
Associate of Applied Science - Health And Science Major
Houston Community College
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