Jacob Banion
South Charleston,OH
Summary
Accomplished rate clerk with a proven track record at R+L Carriers, offering expertise in database management and administrative support. Recognized for streamlining operations, enhancing data entry processes, and improving document management efficiency. Adept at maintaining high-quality telephone etiquette, resolving disputes effectively, and contributing to team success through exceptional operations support and seeking an opportunity to gain IT experience and eager to expand knowledge and skills in the field.
Overview
3
3
years of professional experience
Work History
Junior High Basketball Coach
Southeastern Jr./Sr. High School
11.2023 - Current
- Acted as positive role model for team participants and in community.
- Evaluated individual knowledge, skills, and strengths, and assigned team positions to maximize talent areas.
- Promoted good sportsmanship with competing teams on- and off-field.
- Developed and implemented effective training and skills development strategies to improve overall team performance.
Rate Clerk
R+L Carriers
08.2022 - Current
- Rating Bills
- Answering high volume calls on a multi-line system
- Redirecting calls to appropriate contacts
- Work directly with clients and internal departments
- Audit invoices for corrections
- Other duties may apply as requested by management.
Education
Associate of Applied Science - Cybersecurity
Clark State Community College
05-2026
High School Diploma -
Southeastern Jr./Sr. High School
05.2022
Skills
- Database entry
- Administrative Support
- Spreadsheet Development
- Database Management
- Telephone Etiquette
- Operations Support
- Behavior improvements
- Character development
- Practice planning
- Motivational leadership
Timeline
Junior High Basketball Coach
Southeastern Jr./Sr. High School
11.2023 - Current
Rate Clerk
R+L Carriers
08.2022 - Current
High School Diploma -
Southeastern Jr./Sr. High School
Associate of Applied Science - Cybersecurity
Clark State Community College
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