Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Awards
Generic

Jacob Baylies-Kot

Leland,NC

Summary

Professional with strong experience in project coordination and support. Skilled in managing timelines, organizing resources, and ensuring project milestones are met. Known for effective team collaboration and adaptability to changing needs. Expertise in communication, problem-solving, and multitasking to drive successful project outcomes.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Sales Associate

HOTWORX
05.2025 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Enhanced store revenue by consistently exceeding personal sales targets through effective customer engagement and product knowledge.
  • Engaged with customers through social media platforms to promote store events and new arrivals, expanding store reach.

Maintenance Technician

The Preiss Company
03.2024 - 04.2025
  • Conducting residential maintenance to include, plumbing, electrical, HVAC, carpentry and pool maintenance. Regular grounds keeping, clearing breezeways and trash pickup are also typical duties.
  • Operated varied hand and power tools to complete repairs.
  • Used problem-solving skills to alleviate issues efficiently with minimal supervision.
  • Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.

Fitness Trainer

Planet Fitness
02.2023 - 12.2023
  • Provided fitness assessments and program planning.
  • Educated clients on proper nutrition habits, leading to healthier lifestyles and improved weight management outcomes.
  • Demonstrated how to carry out various routines and exercises.
  • Enhanced gym member retention rates by providing excellent customer service and fostering a welcoming environment.
  • Improved client fitness levels by developing personalized workout plans tailored to individual needs and goals.

Residential Cleaner

Sapos LLC
12.2021 - 08.2023
  • Maintained a high standard of quality control by consistently meeting clients'' expectations for cleanliness and professionalism.
  • Improved client satisfaction by providing thorough cleaning services tailored to individual preferences and needs.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Upheld a professional image while working in clients'' homes, maintaining trustworthiness and discretion at all times.
  • Created customized cleaning plans based on client preferences, ensuring tailored services that met specific requirements.

Phlebotomist

BPL Plasma
10.2020 - 12.2021
  • Enhanced patient experience through compassionate care and communication during blood draw procedures.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Completed proper sanitation and cleaning of equipment and work areas between patients.
  • Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
  • Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.

Infantry Team Leader

United States Army
10.2014 - 03.2019
  • Led infantry team to successfully complete missions by providing clear instructions and efficient communication.
  • Utilized tactical expertise to make critical decisions under pressure, leading to successful outcomes in high-stress situations.
  • Improved morale within the team by addressing concerns promptly and offering constructive feedback.
  • Provided mentorship to junior team members, fostering growth in their military careers.
  • Increased team efficiency with regular training sessions and performance evaluations.
  • Collaborated with other teams for joint missions, ensuring seamless coordination and execution of tasks.
  • Maintained high levels of discipline within the unit, enforcing military standards and regulations.

Education

Associate Degree -

Cape Fear Community College
Wilmington, NC
01.2021

Skills

  • Senior fitness programs
  • Strength training techniques
  • Balance and stability training
  • Preventive Maintenance
  • Troubleshooting skills
  • Time management
  • Customer service
  • Tactical leadership
  • Friendly, positive attitude
  • IT security principles
  • Flexible and adaptable
  • Dependable and responsible

Accomplishments

  • Supervised a team of 4 staff members.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Resolved product issue through consumer testing.

Certification

  • Licensed SHRM - July 2025- July 2028
  • Licensed Serv Safe Manager- July 2025-July 2028

Languages

English
Native or Bilingual

Timeline

Sales Associate

HOTWORX
05.2025 - Current

Maintenance Technician

The Preiss Company
03.2024 - 04.2025

Fitness Trainer

Planet Fitness
02.2023 - 12.2023

Residential Cleaner

Sapos LLC
12.2021 - 08.2023

Phlebotomist

BPL Plasma
10.2020 - 12.2021

Infantry Team Leader

United States Army
10.2014 - 03.2019

Associate Degree -

Cape Fear Community College

Awards

Published Article- within the veterans program for Cape Fear Community College., Presidents List- From achieving a high GPA in comparison to peers., Phi Theta Kappa Honors Society- in reference to my GPA and contributions to the college.